✦ Luna Orbit — Sales & Business Development

Account Director | NAMER

at Degreed

📍 Remote, US Remote 💰 $240K – $270K USD / year Posted March 18, 2026
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Position Details

Salary $240K – $270K USD / year
Type Full-Time
Experience lead
Exp. Years Not specified
Education Not specified
Category Sales & Business Development

About this role

Degreed seeks an Account Director to manage a portfolio of strategic customers, ensuring retention, expansion, and measurable business value through customer success initiatives.

Key Responsibilities

  • Own customer portfolio
  • Drive renewals and upsell
  • Build trusted relationships
  • Collaborate with internal teams
  • Ensure customer success

Technical Overview

This role involves managing customer relationships, driving renewals and upsell opportunities, and collaborating with internal teams to deliver value on the Degreed learning platform.

Ideal Candidate

The ideal candidate is a proactive account director with experience managing strategic customer portfolios, driving revenue growth through renewals and upselling, and building strong relationships with executive stakeholders in a remote environment.

Must-Have Skills

Managing a portfolio of strategic customersDriving renewal and upsellBuilding trusted relationships with executive stakeholdersUnderstanding customer challengesCollaborating with internal teams

Nice-to-Have Skills

Experience in HRTech or learning platformsData-driven decision makingPresentation and negotiation skillsExperience with enterprise SaaS

Tools & Platforms

Degreed PlatformGlobal Business ServicesProfessional ServicesProductContracts

Required Skills

customer successaccount managementrevenue growthcustomer retentionupsellrenewalslearning platformstakeholder managementstrategic planningdata analysis

Hard Skills

Customer SuccessAccount ManagementRevenue GrowthCustomer RetentionUpsellRenewalsLearning PlatformStakeholder ManagementStrategic PlanningData AnalysisPresentation SkillsNegotiation

Soft Skills

Relationship BuildingCommunicationStrategic ThinkingCollaborationProblem SolvingCustomer FocusLeadership

Industry & Role

Industry Education
Job Function Customer success and account management
Role Subtype Customer Success & Support

Keywords for Your Resume

customer successaccount managementrevenue growthcustomer retentionupsellrenewalslearning platformstakeholder managementstrategic planningdata analysispresentation skillsnegotiationremoteenterprise SaaSclient relationshipsgrowthtrainingeducationworkforce development

Deal Breakers

Lack of experience in account management, No experience with SaaS platforms, Inability to build trusted relationships

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