Position Details
About this role
This role involves bringing new AI-powered customer service products to market, working closely with product and marketing teams to land early customers and demonstrate ROI.
Key Responsibilities
- Shape product motion
- Conduct evaluations
- Demonstrate ROI
- Land early customers
- Collaborate with product and marketing
Technical Overview
Focus on AI, customer service solutions, product evaluation, ROI storytelling, and cross-functional collaboration within a fast-paced environment.
Ideal Candidate
The ideal candidate is a mid-level sales professional with experience in AI and customer service products, capable of shaping new product motions and conducting evaluations to demonstrate ROI. They should be collaborative, fast learners, and comfortable working on beta products.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with AI products, Inability to demonstrate ROI storytelling, No background in customer service, Unwillingness to work onsite in Chicago
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