Position Details
About this role
This role involves managing the full sales cycle for Intercom's AI customer service products, focusing on landing early customers, demonstrating ROI, and shaping product positioning.
Key Responsibilities
- Own the full sales cycle for Sales Agent
- Run discovery with stakeholders
- Design and manage evaluations
- Build and refine sales messaging
- Partner with Relationship Managers
Technical Overview
The role requires understanding SaaS sales processes, customer engagement, and AI product positioning, with collaboration across Product, Marketing, and Sales teams.
Ideal Candidate
The ideal candidate is a mid-level sales professional with experience managing full sales cycles for SaaS products, preferably in AI or customer service solutions. They excel in discovery, evaluation, and building strong customer relationships, with a proactive and autonomous approach.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of SaaS sales experience, No experience with full sales cycle management, Unfamiliarity with AI or customer service products
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