✦ Luna Orbit — Sales & Business Development

Account Executive, Emerging AI Products

at Intercom

📍 London, England Onsite Posted March 12, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 5+ years
Education Not specified
Category Sales & Business Development

About this role

This role involves selling Intercom’s AI customer support solutions to enterprise clients, managing the full sales cycle, and demonstrating the value of AI-driven automation.

Key Responsibilities

  • Drive AI adoption among enterprise clients
  • Manage full sales cycle
  • Create tailored demos
  • Forecast sales pipeline
  • Collaborate with marketing and product teams

Technical Overview

The role requires expertise in SaaS sales, AI solutions, customer engagement tools, and support automation, with a focus on enterprise-level deal closing.

Ideal Candidate

The ideal candidate is an experienced enterprise SaaS sales professional with over 5 years of success in outbound prospecting and closing deals with large clients. They possess strong knowledge of AI solutions and support automation tools, demonstrating ownership and creativity in sales strategies.

Must-Have Skills

5+ years SaaS sales experienceProven outbound sales successExperience selling to enterprise clientsKnowledge of AI solutions

Nice-to-Have Skills

AI expertiseCustomer engagement toolsSupport automation products

Tools & Platforms

CRM platformsSalesforceLinkedInDemo tools

Required Skills

Enterprise SaaS salesFull-cycle salesAI-powered solutionsCustomer engagement toolsSupport automation productsOutbound prospectingPipeline creationDemonstrationsForecasting

Hard Skills

Enterprise SaaS salesFull-cycle salesAI-powered solutionsCustomer engagement toolsSupport automation productsOutbound prospectingPipeline creationDemonstrationsForecasting

Soft Skills

CommunicationCreativityOwnershipCollaborationProblem-solving

Industry & Role

Industry SaaS
Job Function Sell AI customer support solutions to enterprise clients

Keywords for Your Resume

Enterprise SaaS salesFull-cycle salesAI-powered solutionsCustomer engagement toolsSupport automation productsOutbound prospectingPipeline creationDemonstrationsForecastingAccount ExecutiveSales experienceEnterprise clientsAI solutionsCustomer engagementSupport automation

Deal Breakers

Less than 3 years SaaS sales experience, No experience selling to enterprise clients, Lack of knowledge in AI or automation products

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