✦ Luna Orbit — Sales & Business Development

Account Executive, Enterprise

at Intercom

📍 Dublin, Ireland Onsite Posted March 12, 2026
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Position Details

Type Full-Time
Experience senior
Exp. Years 5+ years
Education Not specified
Category Sales & Business Development

About this role

This role focuses on selling AI-powered customer support solutions to enterprise clients, managing full sales cycles, and expanding support automation adoption.

Key Responsibilities

  • Lead AI solution sales to enterprise
  • Manage full sales cycle
  • Deliver tailored demos
  • Forecast and grow sales pipeline
  • Collaborate with product and marketing teams

Technical Overview

The role involves expertise in SaaS sales, AI customer support platforms, enterprise account management, and automation tools, with a focus on strategic growth.

Ideal Candidate

The ideal candidate is a senior SaaS sales professional with over 5 years of experience selling AI-driven customer support solutions to enterprise accounts. They demonstrate leadership, strategic thinking, and a proven track record in full-cycle sales and account management.

Must-Have Skills

5+ years SaaS sales experienceExperience selling AI solutionsEnterprise account managementFull-cycle sales expertise

Nice-to-Have Skills

AI customer supportSupport automationEnterprise SaaS

Tools & Platforms

CRM platformsSalesforceDemo toolsCustomer engagement platforms

Required Skills

AI customer supportFull-cycle salesEnterprise SaaSCustomer engagementSupport automationProspectingDemo deliveryForecastingAccount management

Hard Skills

AI customer supportFull-cycle salesEnterprise SaaSCustomer engagementSupport automationProspectingDemo deliveryForecastingAccount management

Soft Skills

LeadershipCommunicationStrategic thinkingCollaborationProblem-solving

Industry & Role

Industry SaaS
Job Function Sell AI customer support and automation solutions to enterprise clients

Keywords for Your Resume

AI customer supportFull-cycle salesEnterprise SaaSCustomer engagementSupport automationProspectingDemo deliveryForecastingAccount managementSales experienceEnterprise clientsAI solutions

Deal Breakers

Less than 5 years SaaS sales experience, No experience selling AI solutions, Lack of enterprise account management experience

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