✦ Luna Orbit — Customer Success & Support

Account Executive III

at MINCA, Inc.

📍 Remote, US Remote 💰 $124K – $223K USD / year Posted March 24, 2026
Salary $124K – $223K USD / year
Type Full-Time
Experience mid
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

This role involves managing client relationships within the healthcare sector, overseeing implementations, and ensuring customer satisfaction in a remote environment.

  • Manage client relationships
  • Oversee implementations
  • Ensure customer satisfaction
  • Collaborate with healthcare teams
  • Maintain operational efficiency

The role requires skills in client relationship management, healthcare industry knowledge, operational oversight, and communication, with a focus on customer success and retention.

The ideal candidate is a mid-level customer success professional with healthcare industry experience, strong relationship management skills, and the ability to oversee client implementations and ensure satisfaction in a remote setting.

Client relationship managementCustomer satisfactionAccount managementHealthcare industry knowledgeOperational oversight
RFP processImplementation managementOperational efficiencyCustomer support
Client Relationship ManagementCustomer SatisfactionAccount ManagementHealthcare Industry KnowledgeImplementation Oversight
Client Relationship ManagementCustomer SatisfactionAccount ManagementOperational EfficiencyImplementation OversightRFP ProcessHealthcare Industry KnowledgeCustomer SupportCommunication Skills
Customer FocusCommunicationTeam CollaborationProblem SolvingOrganizational SkillsLeadershipStrategic Thinking
Industry Healthcare
Job Function Managing healthcare client accounts and ensuring satisfaction in a remote setting
Role Subtype Customer Success & Support
client relationship managementcustomer satisfactionaccount managementhealthcare industryimplementation oversightRFPcustomer supportoperational efficiencycommunication skillsremotehealthcareclient successcustomer serviceclient retentionhealthcare supportoperational oversightimplementation

Lack of healthcare industry experience, No client relationship management skills, Inability to manage client implementations, No remote work experience

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