Position Details
About this role
The Account Manager is a field sales executive responsible for assigned accounts, focusing on achieving revenue and margin goals. The role builds strategic customer relationships, conducts business reviews, monitors pipeline and metrics, and manages profitability while coordinating joint planning with customer and vendor partners.
Key Responsibilities
- Serve as primary customer point of contact driving customer satisfaction and loyalty
- Develop strong strategic relationships and align customer and business goals
- Conduct regular business reviews to track progress and own execution of business plan
- Maintain and monitor pipeline and metrics for assigned customers and identify improvement opportunities
- Manage profitability by minimizing profit leaks and maximizing gross profit
Technical Overview
This is a commercial sales role focused on account strategy, customer business reviews, and performance metrics rather than software/engineering. The core “system” work is tracking pipeline and profitability drivers and executing business plans tied to customer and supplier partnerships.
Ideal Candidate
The ideal candidate is a mid-level Account Manager who has owned assigned accounts end-to-end, driving revenue and margin goals through strategic customer relationships. They regularly run business reviews, track pipeline and metrics, and manage profitability by minimizing profit leaks and maximizing gross profit while coordinating joint planning with vendor partners and internal teams.
Must-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Must have experience as a field sales executive focused on customers and revenue/margin goals, Must be able to conduct regular business reviews and manage pipeline and metrics, Must demonstrate profitability ownership (profit leaks and gross profit)
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