Position Details

Salary $60K – $70K USD / year

Type Full-Time

Experience mid

Exp. Years 3+ years

Education Bachelor's degree in a related field and/or equivalent education and work experience

Category Sales & Business Development

About this role

This role involves managing and growing client accounts within the construction industry, focusing on building relationships, upselling, and ensuring customer satisfaction.

Key Responsibilities

Build and maintain client relationships
Develop account strategies
Upsell products and services
Negotiate contracts
Ensure customer satisfaction

Technical Overview

Primarily involves CRM systems, customer analytics, and strategic account planning, with a focus on client relationship management.

Ideal Candidate

The ideal candidate is a mid-level sales professional with at least 3 years of experience in account management within the construction or related industry. They excel in building strong client relationships, upselling, and strategic planning to retain and grow accounts.

Must-Have Skills

Customer relationship managementAccount managementProficiency with CRM systemsRelationship buildingCustomer support

Nice-to-Have Skills

UpsellingContract negotiationStrategic account planning

Tools & Platforms

CRM systems

Required Skills

Customer relationship managementCRM systemsAccount managementUpsellingContract negotiationCustomer supportRelationship buildingStrategic account planning

Hard Skills

CRM systemsCustomer relationship managementAccount managementUpsellingContract negotiationCustomer supportCustomer satisfactionStrategic account planning

Soft Skills

Relationship buildingCommunicationProblem-solvingCustomer focusCollaborationNegotiationStrategic thinking

Industry & Role

Industry Construction/Building Materials

Job Function Manage and grow client accounts in the construction industry

Keywords for Your Resume

Account ManagerCustomer relationship managementCRM systemsCustomer satisfactionUpsellingContract negotiationCustomer supportRelationship buildingStrategic account planningClient retentionCustomer successAccount growthCustomer analyticsCustomer needs

Deal Breakers

Lack of experience with CRM systems, No relevant sales experience, Unwillingness to travel, Location outside the US

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