Account Manager

Serve as the primary point of contact for a portfolio of client accounts, building and maintaining a Success Plan with goals, KPIs, roadmap, and 90-day outcomes. Coordinate cross-functional delivery across SEO, Paid Ads, Web, and Content, run client calls, produce monthly campaign reporting, and ensure QA on client-facing deliverables.

• Serve as main point of contact for assigned client accounts
• Maintain living Success Plan (goals, KPIs, roadmap, risks, 90-day outcomes)
• Lead weekly/bi-weekly/monthly client calls with agendas and 24-hour recaps
• Create monthly campaign reports in story format (result → insight → recommended action → expected impact)
• Perform QA on client-facing deliverables and coordinate across SEO, Paid, Web, and Content teams

This is a digital marketing account management role focused on SEO, Paid Ads, Web, and Content deliverables rather than engineering. The role emphasizes reporting, KPI/roadmap management, and QA of client-facing work, along with disciplined issue ownership and cross-team coordination.

The ideal candidate is an account management professional who is proactive and organized, with strong client communication skills in fluent professional written and spoken English. They can build and maintain a Success Plan with KPIs, roadmap, and 90-day outcomes, coordinate cross-functionally across SEO, Paid Ads, Web, and Content, and take extreme ownership of issues through to closure.