Account Manager

This role is responsible for managing existing accounts in the Greater Toronto Area and driving growth through proactive customer engagement. The Account Manager serves as the main point of contact, forecasts sales, and uses Salesforce.com to manage customer information while upselling and cross-selling products and services.

• Call on established and prospective customers to sell products and services
• Plan customer visits 1-2 weeks in advance
• Serve as main point of contact for client concerns and needs
• Grow industrial footprint in the Greater Toronto Area by meeting with customers consistently
• Forecast sales activity and revenue projections monthly, quarterly, and annually

This is a sales operations role centered on CRM and analytics usage. The candidate will use Salesforce.com to manage customer information and (asset) Tableau for Data Analytics, alongside Microsoft Office tools (Outlook, Excel, Word, PowerPoint) for planning and reporting.

The ideal candidate is a mid-level Account Manager with 3+ years of B2B selling experience in a related industry. They can manage an assigned territory (Greater Toronto Area), build relationships, forecast sales and revenue, and use Salesforce.com (and ideally Tableau) to manage customer information and analytics while effectively upselling and cross-selling.