Position Details

Salary $58K – $81K USD / year

Type Not Specified

Experience mid

Exp. Years 2+ years

Education Not specified

Category Sales & Business Development

About this role

Account Managers at Grainger drive positive sales growth for a defined geography or vertical market by managing accounts, planning opportunities, and increasing penetration. The role requires daily execution in a Customer Relationship Management (CRM) system using Salesforce and includes managed inventory support and regular business reviews.

Key Responsibilities

Use Customer Relationship Management (CRM) system, Salesforce, to perform daily business activities
Develop account penetration strategies and run regular business reviews for essential customers
Oversee managed inventory tasks to increase contacts and sales results
Use market data and available resources to respond to customer developments
Report to the District Sales Manager and align planning goals with a pipeline development process

Technical Overview

The technical scope is limited to sales technology: Customer Relationship Management (CRM) system usage, specifically Salesforce, plus handling sales forecasting and pipeline development process discipline. No backend/IT engineering responsibilities are indicated.

Ideal Candidate

The ideal candidate is a sales professional with 2+ years of direct outside sales experience (or equivalent inside sales/marketing experience) who can drive geography or vertical-market growth by managing accounts and opportunities. They are proficient in Customer Relationship Management (CRM) systems, specifically Salesforce, and demonstrate strong sales forecasting, customer planning, and account penetration through regular business reviews.

Must-Have Skills

2+ years of direct outside sales experience (or equivalent inside sales or marketing experience)Customer Relationship Management (CRM) systemSalesforceSales forecastingopportunity managementcustomer planningProcess disciplineability to align planning goals with a pipeline development process

Tools & Platforms

Customer Relationship Management (CRM) systemSalesforce

Required Skills

SalesforceCustomer Relationship Management (CRM) systemsales forecastingopportunity managementcustomer planningmanaged inventory tasksaccount penetration strategiesregular business reviewsmarket data analysisvalue propositionpipeline development processtravel to customers

Hard Skills

Customer Relationship Management (CRM) systemSalesforceSales forecastingOpportunity managementCustomer planningAccount managementManaged inventory tasksRegular business reviewsSales pipeline development processMarket data analysisValue proposition presentationTravel to customers (at least once per month)

Soft Skills

Understanding customer goalsResponsiveness to changing customer needsStrategic account penetrationCommunicationProcess disciplineAlignment of planning goals with pipeline developmentCustomer relationship skills

Industry & Role

Industry Retail

Job Function Drive account growth and positive sales results using Salesforce CRM and account penetration strategies

Role Subtype Account Executive

Tech Domains Salesforce

Keywords for Your Resume

Account ManagerAccount ManagersCustomer Relationship Management (CRM) systemCRMSalesforcedirect outside sales experienceinside salesmarketing experiencesales forecastingopportunity managementcustomer planningtravel requiredmanaged inventorymanaged inventory tasksValue Propositionaccount penetration strategiesregular business reviewsmarket dataDistrict Sales Managerpipeline development process

Deal Breakers

Must have at least 2+ years of direct outside sales experience (or equivalent inside sales or marketing experience), Must be able to use Customer Relationship Management (CRM) system and Salesforce for daily work

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