✦ Luna Orbit — Sales & Business Development

Account Manager East Region - Fire & EMS - Evergreen

at ESO

📍 Remote, US Remote Posted March 24, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years 2+ years
Education Not specified
Category Sales & Business Development

About this role

This role involves managing and expanding relationships with fire and EMS clients across the Eastern US, focusing on customer success, upselling, and pipeline management within the public safety sector.

Key Responsibilities

  • Manage sales pipeline
  • Build relationships with fire and EMS clients
  • Educate clients on ESO platform
  • Develop sales proposals
  • Forecast sales opportunities

Technical Overview

N/A

Ideal Candidate

The ideal candidate is a mid-level account manager with at least 2 years of experience in sales or account management within the public safety, fire, or EMS sectors. They excel in building relationships, managing client accounts, and identifying upsell opportunities, with a strong focus on customer success and safety industry knowledge.

Must-Have Skills

Account ManagementCustomer Relationship ManagementSales Pipeline ManagementContract NegotiationForecasting

Nice-to-Have Skills

Military backgroundEMS experienceFirefighting background

Tools & Platforms

ESO platform

Required Skills

Account ManagementCustomer Relationship ManagementSales Pipeline ManagementUpsellingPublic SafetyFire DepartmentEMSClient EducationContract NegotiationForecasting

Hard Skills

Account ManagementCustomer Relationship ManagementSales Pipeline ManagementUpsellingPublic SafetyFire DepartmentEMSClient EducationContract NegotiationForecasting

Soft Skills

Relationship BuildingCommunicationCollaborationAdaptabilityProblem-solving

Industry & Role

Industry Public Safety / Emergency Services
Job Function Manage client relationships and drive sales growth in fire and EMS markets
Role Subtype Sales & Business Development

Keywords for Your Resume

Account ManagerCustomer Relationship ManagementSales pipelineUpsellFire departmentsEMSPublic safetyContract negotiationsForecastingClient educationRelationship buildingAccount managementCustomer successSales quotasEastern United Statesfire departmentspublic safetycontract negotiationforecastingrelationship building

Deal Breakers

Lack of experience in fire or EMS sectors, No account management experience, Unwillingness to work remotely

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