Position Details

Salary $60K – $70K USD / year

Type Full-Time

Experience mid

Exp. Years 3+ years

Education Bachelor's degree in a related field and/or equivalent education and work experience

Category Sales & Business Development

About this role

This role involves managing and growing client accounts within the construction industry, focusing on customer satisfaction, retention, and revenue growth. The Account Manager builds strong relationships and develops strategic plans to maximize account value.

Key Responsibilities

Build and maintain client relationships
Develop account strategies
Upsell products and services
Negotiate contracts
Drive customer satisfaction

Technical Overview

Primarily involves CRM systems, customer analytics, and account management strategies. No specific technical stack required.

Ideal Candidate

The ideal candidate is a mid-level sales professional with 3+ years of experience in account management, customer relationship management, and client retention, preferably within the construction or related industries. They possess strong communication and relationship-building skills, with a focus on customer satisfaction and strategic growth.

Must-Have Skills

Customer relationship managementAccount managementCustomer satisfactionCRM systemsRelationship building

Nice-to-Have Skills

UpsellingContract negotiationStrategic account planningCustomer analytics

Tools & Platforms

CRM systems

Required Skills

Customer relationship managementCRM systemsAccount managementUpsellingContract negotiationStrategic account planningCustomer satisfactionClient retention

Hard Skills

Customer Relationship ManagementCRM systemsAccount ManagementUpsellingContract NegotiationStrategic Account PlanningCustomer SatisfactionClient Retention

Soft Skills

Relationship BuildingCommunicationProblem SolvingCustomer FocusStrategic ThinkingCollaborationTime Management

Industry & Role

Industry Construction/Building Materials

Job Function Manage and grow client accounts in the construction industry

Role Subtype Sales & Business Development

Keywords for Your Resume

Account ManagerCustomer Relationship ManagementCRM systemsAccount ManagementCustomer SatisfactionUpsellingContract NegotiationStrategic Account PlanningClient RetentionCustomer analyticsRelationship BuildingCustomer SupportCustomer SuccessCustomer ServiceRemoteCustomer relationship managementCustomer satisfactionContract negotiationStrategic account planningClient retentionRelationship building

Deal Breakers

Lack of relevant sales experience, No experience with CRM systems, Inability to work remotely, No bachelor's degree or equivalent experience

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Account Manager (Eastern or Central Time)

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