✦ Luna Orbit — Sales & Business Development

Account Manager, LATAM

at Braze

📍 São Paulo Onsite Posted April 01, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years 5+ years
Education Bachelor’s degree in Business, Marketing, Communications, or related field
Category Sales & Business Development

About this role

LATAM Account Manager at Braze in São Paulo; manage and grow a LATAM client portfolio, drive engagement and upsell, and coordinate with Sales, Customer Success, and Product to maximize value.

Key Responsibilities

  • Account Management & Growth: Own and manage a portfolio of key LATAM accounts in LATAM
  • Develop and execute account plans to meet and exceed client expectations, driving engagement, retention, and upsell opportunities
  • Identify and cultivate relationships with decision-makers and influencers within client organizations
  • Navigating Sales stages and quota achiever: mastery from initial qualification to Closed Won
  • Renewal approach and strategy: manage Braze’s renewal process within the customer lifecycle

Technical Overview

Knowledge of digital marketing ecosystem and customer engagement solutions; renewals and cross-functional collaboration across go-to-market teams.

Ideal Candidate

The ideal LATAM candidate is an experienced account manager with 5+ years in LATAM markets, strong relationship-building, renewal management, and cross-functional collaboration across sales and customer success.

Must-Have Skills

5+ years of experience in account managementcustomer successor digital marketingBachelor’s degree in BusinessMarketingCommunicationsor related field

Nice-to-Have Skills

LATAM market knowledgePortuguese language skillsSpanish language skills

Required Skills

5+ years experience in account managementcustomer successor digital marketing; LATAM market knowledge; renewal management; cross-functional collaboration; relationship management

Hard Skills

Account ManagementCustomer SuccessCross-functional CollaborationRenewal ManagementDigital Marketing Ecosystem KnowledgeClient Relationship Building

Soft Skills

Stakeholder managementCommunicationNegotiationRelationship building

Industry & Role

Industry SaaS
Job Function Manage and grow Braze’s LATAM client portfolio in São Paulo, driving retention and upsell through cross-functional collaboration.
Role Subtype Account Manager

Keywords for Your Resume

account managerlatamlatam account managementsao paulobrazildigital marketing ecosystemcustomer successrenewalsupsellcross-functional collaborationstakeholder managementrelationship managementrenewal strategyclient strategyproduct updatesbrazeonsitesalesaccount managementcross-functionaldigital marketing

Deal Breakers

No LATAM market experience, Less than 5 years in account management / customer success, No bachelor’s degree

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