Position Details

Type Full-Time

Experience mid

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Keeper is hiring a driven Account Manager for a 100% remote B2B role focused on growing revenue within an established set of named customer accounts. You will manage renewals, cross-sells, upsells, and run technical and Quarterly Business Reviews with senior management and C-level contacts.

Key Responsibilities

Carry a revenue quota for assigned accounts
Negotiate contract renewals, cross-sells and upsells
Conduct technical and Quarterly Business Reviews to set goals
Maintain a structured cadence with named customer accounts and close deals
Advise customers on best practices for securing against password related breaches

Technical Overview

The role is not engineering-focused, but it requires advising customers on best practices for securing and protecting businesses against password-related breaches and troubleshooting adoption challenges. You will align Keeper’s cybersecurity value to client business and technical goals through structured reviews and ongoing account support.

Ideal Candidate

The ideal candidate is an Account Manager with proven B2B sales experience managing named customer accounts and consistently meeting or exceeding revenue quotas. They are skilled in contract renewals, cross-sells, and upsells, and can lead technical and Quarterly Business Reviews with senior management and C-level contacts. They bring a proactive, structured approach to troubleshooting customer challenges and closing deals within an assigned portfolio.

Must-Have Skills

Account ManagementCarry a revenue quota to meet or exceed sales targets within assigned accountsWork with clients to negotiate contract renewalscross-sells and upsellsAbility to grow revenue through established client accountsConduct technical and Quarterly Business Reviews (QBRs)

Required Skills

Account Managementrevenue quotasales targetscontract renewalscross-sellsupsellsQuarterly Business ReviewsC-level stakeholder managementtroubleshootingclose dealsportfolio managementnamed customer accounts

Hard Skills

Account ManagementSales cycleRevenue quotaSales targetsContract renewalsCross-sellsUpsellsQuarterly Business Reviews (QBRs)Technical and Quarterly Business ReviewsC-level stakeholder managementTroubleshoot challengesManage issuesClose dealsPortfolio managementPipeline managementCustomer relationship management (CRM concepts)Best practices for securing and protecting businesses against password related breachesEnd-to-end encryption (end-to-end encrypted messaging referenced)Privileged access management

Soft Skills

Independent workCustomer relationship buildingSenior management communicationProactive problem-solvingNegotiationOrganizationStructured cadenceDeal closingCollaboration with a broader teamConsistent application of account management best practices

Industry & Role

Industry SaaS

Job Function Grow B2B revenue by managing and expanding a portfolio of named customer accounts.

Role Subtype Enterprise Account Manager

Keywords for Your Resume

Account ManagerAccount ManagementAccount Management best practicesRevenue quotaSales targetsContract renewalsCross-sellsUpsellsQuarterly Business ReviewsTechnical and Quarterly Business ReviewsC level contactsC-levelSenior ManagementTroubleshoot challengesClose dealsNamed customer accountsPortfolio managementPipeline managementC-level contacts

Deal Breakers

Must have Account Management experience managing assigned accounts, Must be able to carry and meet a revenue quota

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