Position Details

Salary $59K – $94K USD / year

Type Full-Time

Experience mid

Exp. Years 2 years

Education Bachelor's Degree in business or related field, or equivalent combination of education and/or work experience; HS diploma or GED is required

Category Sales & Business Development

About this role

Account Manager (PBM) - Remote supports the Employer Account Executive and groups with client-facing initiatives, product recommendations, and relationship management within PBM/healthcare.

Key Responsibilities

Work with Employer Groups and leadership to resolve issues
Build business cases for client initiatives
Interpret reporting requests and present insights
Facilitate client meetings and health fairs
Maintain Salesforce records

Technical Overview

Role emphasizes client management, Salesforce CRM usage, data-driven presentations, and cross-functional collaboration to optimize pharmacy spend and service delivery.

Ideal Candidate

The ideal candidate is an account manager with 2+ years in client service/account management, preferably with PBM or healthcare experience. They should be proficient with Salesforce, able to justify costs, and adept at stakeholder management and cross-functional collaboration to support employer groups and health plans.

Must-Have Skills

Bachelor's Degree in business or related fieldor equivalent combination of education and/or work experience2 years of Client Service/Account Management experience

Nice-to-Have Skills

Healthcare or PBM industry experiencePharmacy technician experience and/or CPhT certification

Tools & Platforms

Salesforce

Required Skills

Account managementpbmhealthcare experienceSalesforce CRMCRMclient managementcost justificationstakeholder managementcross-functional collaborationpresentations

Hard Skills

Salesforce CRMCustomer relationship managementBudget managementPresentationsCost justificationStakeholder managementCross-functional collaborationHealthcare experiencePBM industry knowledge

Soft Skills

Interpersonal skillsCommunicationOrganizationTime managementDetail orientedProblem solvingNegotiation

Certifications

Preferred

CPhT (Pharmacy Technician Certification)

Industry & Role

Industry Healthcare & Medical

Job Function Account management and client-facing program execution within PBM/healthcare

Role Subtype Sales & Business Development

Keywords for Your Resume

account managerpbmremotesalescustomer serviceclient managementsalesforcecrmcost justificationstakeholder managementcross-functional collaborationhealthcarepharmacy benefit managementpharmacy tech experienceCPhTpresentation skillsdata analysisaccount managementclient presentations

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