Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

This fully remote Account Manager role owns client success for a wedding venue marketing agency, including onboarding and ongoing portfolio health management. The position blends relationship management, project management, and operational execution across ad operations, creative, and leadership teams.

Key Responsibilities

Manage ClickUp workspace operations and workflows
Own 28-day client onboarding including credentials, domains, DNS records, and campaign readiness
Maintain ongoing client health using a Green/Yellow/Red status system
Coordinate with ad operations and creative teams to launch new campaigns
Use AI tools to improve workflow and troubleshoot client processes

Technical Overview

The role relies on operational tooling (ClickUp, Slack) and marketing platforms (Meta ad campaigns, GoHighLevel) and includes technical onboarding tasks such as DNS configuration and configuring client systems. The candidate will also use AI tools (Claude/ChatGPT) to draft communications, build SOPs, and troubleshoot processes.

Ideal Candidate

The ideal candidate is an experienced Account Manager for a marketing services environment, comfortable owning onboarding end-to-end and keeping a large portfolio of clients healthy using a structured status system (Green/Yellow/Red). They have hands-on operational experience in ClickUp, can work with GoHighLevel and Meta ad campaigns, and are comfortable with technical tasks like DNS configuration while leveraging AI tools such as Claude or ChatGPT.

Must-Have Skills

client onboardingaccount managementClickUp operations managementGoHighLevelMeta ad campaignsDNS configurationSlack

Nice-to-Have Skills

Claude account usageChatGPT prompting

Tools & Platforms

ClickUpGoHighLevelMetaSlackClaudeChatGPT

Required Skills

account managementclient onboardingclickup operations managementDNS configurationMeta ad campaignsfull-funnel lead generationGoHighLevelSlackproject managementtroubleshootingSOP (Standard Operating Procedures)AI-assisted workflowClaudeChatGPT promptingstatus system management (Green Yellow Red)

Hard Skills

client onboardingaccount managementclickup operations managementworkflow managementtask workflowsstatus managementbuilding viewsDNS configurationDNS records managementMeta ad campaignsfull-funnel lead generationGoHighLevelSlack communicationSOP (Standard Operating Procedures) developmentAI-assisted workflowpromoting Claude or ChatGPT (prompting)troubleshootingad campaign launchingoperational execution

Soft Skills

client relationship managementleadershipindependent executioncommunicationproject managementoperational coordinationclient success mindsethandling client callsproblem-solvingcross-functional collaboration with ad operations and creative teamsstakeholder coordination

Industry & Role

Industry Media

Job Function Drive client success through onboarding, operational execution, and portfolio health management

Role Subtype Customer Success Manager

Keywords for Your Resume

Account Manageraccount managementclient onboarding28-day onboardingClickUpDNS configurationDNS recordsMeta ad campaignsfull-funnel lead generationGoHighLevelSlackclient health managementGreenYellowRedstatus systemproject managementoperational executionSOPStandard Operating ProceduresClaudeChatGPTAI-assisted workflowtroubleshootingclient callsvenue marketing

Deal Breakers

Must be comfortable with DNS configuration and technical onboarding tasks, Must have experience with GoHighLevel and Meta ad campaigns

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile

Account Manager - Wedding Venue Marketing Agency (Fully Remote)

Get matched to jobs like this