Position Details

Salary $134K – $244K USD / year

Type Not Specified

Experience senior

Exp. Years 5+ years

Education Not specified

Category Consulting & Advisory

About this role

Activation Solution Engineer (TMT/CBS) blends technical architecture, leadership, and delivery ownership to scale Agentforce capabilities for Salesforce customer implementations across clouds.

Key Responsibilities

Contribute to architecture and deployment of Agentforce solutions
Design agent skills and guardrails
Drive integrations across Salesforce clouds and external systems
Contribute to observability and performance frameworks
Lead governance and CI/CD practices

Technical Overview

Focus on architecture patterns for AI agents, LLM integration, prompt strategies, API integrations, agent skills, guardrails, multi-agent collaboration, AI governance, DevOps/CI-CD, and security.

Ideal Candidate

The ideal candidate is a senior pre-sales consultant with 5+ years in enterprise architecture, strong Salesforce D360, Service Cloud and Field Service Lightning experience, and hands-on AI/LLM integration capabilities. They should lead architectural governance, integration patterns, and multi-cloud deployments across global customers.

Must-Have Skills

None listed

Tools & Platforms

Salesforce D360Salesforce Service CloudSalesforce Field Service LightningAWSAzureGoogle Cloud PlatformMulesoftGitHubCI/CDDevOps

Required Skills

5+ years of experience in a technical pre-sales or consulting roleSalesforce D360 (Data Cloud)Salesforce Service CloudSalesforce Field Service LightningRESTful servicesLLMsprompt strategiesRAG architecturespublic cloud infrastructure (AWS/Azure/GCP)integration of LLMs into enterprise appsCI/CDDevOpsAI governancesecurity concepts (mTLSPKIOAuth/SAML)NoSQL CassandraHBaseMulesoftAPIsdistributed systems

Hard Skills

Salesforce D360Salesforce Service CloudSalesforce Field Service LightningDistributed systemsRESTful servicesLLMsprompt engineeringRAG architecturespublic cloud infrastructure - AWS/Azure/GCPintegration of LLMs and AI services into enterprise applicationsNoSQL CassandraHBaseMulesoftAPIsDevOpsCI/CDAI governanceSecurity concepts (mTLSPKIOAuth/SAML)

Soft Skills

mentoringleadershipcommunicationstakeholder managementproblem-solving

Certifications

Preferred

Salesforce Architect certifications (Application/System/CTA track)

Industry & Role

Industry SaaS

Job Function Pre-sales architect and delivery lead for AI-driven Salesforce agentforce deployments.

Role Subtype Pre-Sales Engineer

Tech Domains Salesforce, Amazon Web Services, Microsoft Azure, Google Cloud Platform, Mulesoft, RESTful services, CI/CD, DevOps, JavaScript, Python

Keywords for Your Resume

activation solution engineeragentforced360data cloudsalesforceservice cloudfield service lightningllmprompt engineeringrag architecturesrestful servicesapismulesoftci/cddevopsai governancesecurity conceptsoauthsamlmTLSmult-agent deploymentsconversational aisalesforce d360

Deal Breakers

5+ years of relevant professional experience in a technical pre-sales or consulting role, Experience with Salesforce D360, Service Cloud and Field Service Lightning, Proven ability to architect and deliver large-scale enterprise solutions

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Activation Solution Engineer- TMT/CBS

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