About this role
This position provides administrative and data entry support to the Program Initiatives & Education team. The role focuses on maintaining databases, performing quality assurance on data, generating reports, and supporting childcare providers.
Key Responsibilities
- Perform accurate data entry and maintain databases
- Conduct quality assurance and data verification routines
- Collect, compile, and analyze data trends for reporting
- Support CLASS Observations and SR TIER 1 Monitoring tasks
- Assist childcare providers and support quality improvement coordination
Technical Overview
You will manage data entry workflows for internal databases, conduct quality assurance checks, resolve discrepancies, and perform data verification routines. You will also support CLASS Observations-related tasks, SR TIER 1 Monitoring activities, and quality improvement reporting using Excel and Microsoft Office tools.
Ideal Candidate
The ideal candidate is an entry-level administrative professional with at least 2 years of administrative support experience including data entry and strong Excel skills. They are detail-oriented, able to perform quality assurance on entered data, generate accurate data reports, and support childcare providers through phone and in-person customer service.
Must-Have Skills
High school diploma or equivalentMinimum 2 years administrative support experience to include data entryBasic EXCEL spreadsheet skillsIntermediate knowledge of Microsoft Office ProductsAttention to detail with the ability to accurately interpret and enter data.Ability to identify and resolve problems in a friendlyprofessionaland timely mannerAbility to exemplify our Core ValuesProvide quality customer service and ensure a positive relationship in interactions with internal and external customersThis position requires successful completion of the level 2 background screening standards as set forth in s. 435.04F.S.
Nice-to-Have Skills
Associate degree preferredBilingual English/Spanish preferred
Tools & Platforms
EXCELMicrosoft Office Productsdatabase(s)CLASS ObservationsSR TIER 1 Monitoring
Required Skills
data entrydatabase(s) maintenancequality assurance checksdata reportscollect compile analyze data trendsCLASS ObservationsSR TIER 1 Monitoringquality improvement data entry and analysisdiscrepancy reviewdata verification routinesExcel spreadsheet skillsMicrosoft Office Productscorrespondencefilingphone and reception dutiesinventory checks
Hard Skills
data entrydatabase(s) maintenancedata quality assurance (quality assurance checks)generate data reportscollectcompileand analyze data trendsreport accuracy and integrityCLASS ObservationsuploadsSR TIER 1 Monitoringquality improvement data entry and analysisdiscrepancy reviewdata verification routinesMicrosoft Office ProductsEXCEL spreadsheet skillscorrespondencefilingphone and reception dutiesinventory checksdistribution of materials
Soft Skills
accuracy-focused attention to detailcustomer servicefriendlyprofessionaltimely problem resolutionability to connect with a diverse populationpositive relationship with internal and external customerswork effectively with staff and leadershipcommunication (phone and in person)
Keywords for Your Resume
Administrative Support SpecialistProgram Initiatives and Education Support SpecialistFLSA STATUS: Non-Exemptdata entrydatabase(s)quality assurancequality assurance checksdata reportscollectcompileand analyze data trendsCLASS ObservationsuploadsSR TIER 1 Monitoringquality improvement initiativesdata verification routinesdiscrepancies in data receivedrequest clarificationMicrosoft Office ProductsEXCEL spreadsheet skillscorrespondencefilingphone and reception dutiesinventory checksinventorybackground screening standardss. 435.04F.S.Bilingual English/Spanishcustomer service
Deal Breakers
Minimum 2 years administrative support experience to include data entry, High school diploma or equivalent, Requires successful completion of level 2 background screening standards (s. 435.04, F.S.), On-site role in Tampa, FL
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile