Position Details
About this role
This role supports patient admissions and registration in the Emergency Department, handling input of insurance and demographic information, collecting payment obligations, and ensuring accurate and timely patient accounts. The position emphasizes service excellence and collaboration with departments to support efficient patient flow.
Key Responsibilities
- Handle admission/registration and dismissal for Emergency Department patients
- Input insurance verification and billing information
- Collect demographic and financial information and explain payment obligations
- Cross-train to other duties as assigned
- Maintain quality improvement and Service Excellence standards
Technical Overview
This is a non-technical administrative role; no specialized software stack is required beyond standard office applications and hospital information systems.
Ideal Candidate
The ideal candidate is an experienced admissions/registration professional with 2+ years in hospital admin, proficient in insurance verification, patient registration, and billing information, with strong attention to accuracy and customer service.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
High School diploma or GED not met, Typing skills not demonstrated
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