Position Details
About this role
This role involves embedding with strategic customers to validate AI features, conduct feasibility research, and build artifacts that improve the agentic platform for all users.
Key Responsibilities
- Research & Field Validation
- Customer Engagement
- Build reusable accelerators
- Conduct feasibility research
- Document engineering issues
Technical Overview
Focus on AI and machine learning, customer engagement, product validation, prototyping, and technical documentation within Salesforce's AI ecosystem.
Ideal Candidate
The ideal candidate is a highly motivated senior technical engineer with experience in AI, customer engagement, and product validation. They should be curious, adaptable, and skilled in designing experiments and documenting technical solutions for customer success.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in AI or customer success, No experience with Salesforce or AI platforms, Poor communication skills, Unwillingness to work in ambiguous environments
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