Position Details

Salary $73K – $85K USD / year

Type Full-Time

Experience mid

Exp. Years 3+ years

Education Not specified

Category Education & Training

About this role

AI Forward Operational Enablement Specialist to design, provision, and maintain learning content for human teams and AI-driven systems, covering onboarding, revenue processes, product offerings, and operations support in a remote, fintech setting.

Key Responsibilities

Build onboarding content and learning paths
Gather information and analyze for content development
Create training materials (guides, knowledge base, videos, quizzes)
Align content with product updates and system changes
Evaluate training effectiveness and drive improvements

Technical Overview

Focus on adult learning and instructional design with LMS, content creation, QA for AI training materials, and cross-functional collaboration with SMEs; familiarity with Jira, Postman, Salesforce.

Ideal Candidate

The ideal candidate is a mid-level training and development professional with 3+ years creating and launching learning programs within RevOps/Sales. They are adept at designing AI-ready training content, curating LMS materials, and delivering content that scales for human learners and AI agents alike.

Must-Have Skills

3+ years proven work experience within the Adult LearningTraining & Development disciplineStrong experience building and launching training initiatives within RevOps/SalesOperationsStrong experience designing learning content from scratchExperience breaking down complex topics into clear documentation and trainingExperience working with AI Agentschatbotsor knowledge-driven automation systemsExcellent written/verbal communication and presentation skillsFamiliarity with JiraPostmanSalesforce and LMS systems

Nice-to-Have Skills

Automotive industry experience and/or familiarity with Dealership business models

Tools & Platforms

JiraPostmanSalesforceLearning Management System (LMS)

Required Skills

3+ years in adult learning/trainingRevOps/Sales trainingcontent design from scratchlearning content developmentAI agents familiarityJiraPostmanSalesforceLMScommunicationpresentation

Hard Skills

JiraPostmanSalesforceLMSKnowledge baseVideo productionQuizzesContent developmentAdult LearningInstructional Design

Soft Skills

CommunicationPresentationOrganizationAnalyticalProblem solving

Industry & Role

Industry Fintech

Job Function Design, develop, and maintain enablement content for human teams and AI-driven systems across RevOps and Product

Role Subtype Training Specialist

Keywords for Your Resume

ai forward operational enablement specialisttraining and developmentadult learninginstructional designrevopssales enablementai agentsprompt designknowledge managementlmsjirapostmansalesforcecontent developmentonboardingonboarding contentremoteautomationaiplatformtraining initiatives

Deal Breakers

Lack of 3+ years in Adult Learning/Training & Development, Inability to collaborate with cross-functional SMEs

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