About this role
AI Operations Specialist to implement and scale AI tools across internal workflows and client deliverables for an e-commerce agency.
Key Responsibilities
- Implement AI tools across internal workflows and client deliverables
- Build and optimize SOPs using AI
- Automate lead generation systems
- Develop AI-driven market research systems for Amazon/e-commerce
- Create prompt libraries and internal AI playbooks
Technical Overview
Hands-on AI tooling (Claude, ChatGPT) with workflow automation (Zapier, Make) and API integration; SOP creation; lead generation systems; experience with Amazon Seller Central and PPC.
Ideal Candidate
The ideal candidate is a mid-level AI operations specialist with 2+ years of hands-on AI tool experience (Claude, ChatGPT) and a background in e-commerce or agency work. They should be proficient in workflow automation, lead generation systems, and SOP development to scale AI across departments.
Must-Have Skills
Minimum 2+ years of hands-on experience working with AI tools (ClaudeChatGPTautomation platforms)Experience with agencies (Amazonmarketingor e-commerce) preferredWorkflow automation tools (ZapierMakeAPIs)Experience building systems for lead generation and outbound campaignsCreate structured SOPs and documentationStrong problem-solving and systems-thinking mindsetExcellent communication and ability to execute independently
Nice-to-Have Skills
Experience with Amazon Seller CentralPPCor e-commerce operationsFamiliarity with ApolloInstantlyDataDiveor similarExperience integrating AI into creative or advertising workflowsBackground in operationssystems buildingor automation engineering
Tools & Platforms
ClaudeChatGPTZapierMakeAmazon Seller CentralApolloInstantlyDataDive
Required Skills
Minimum 2+ years of hands-on experience with Claude/ChatGPT and automation platforms; agency/e-commerce experience; workflow automation; lead generation; outbound campaigns; SOPs; documentation; strong communication
Hard Skills
ClaudeChatGPTZapierMakeAPIsWeb scrapingLead generation systemsOutbound campaignsSOPsAmazon Seller CentralPPCApolloInstantlyDataDive
Soft Skills
CommunicationIndependent workProblem-solvingTeam collaboration
Keywords for Your Resume
ClaudeChatGPTZapierMakeAPIslead generationoutbound campaignsSOPsStandard Operating ProceduresAmazon Seller CentralPPCApolloInstantlyDataDiveAI toolsautomation platformsAISOP developmentagency experience
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