Position Details

Type Full-Time

Experience mid

Exp. Years Not specified

Education Not specified

Category AI & Machine Learning

About this role

Intercom seeks an AI Platform Engineer to develop AI tooling and automation solutions that enhance engineering productivity and operationalize AI in software development.

Key Responsibilities

Build automation agents
Make AI-powered tools default
Refactor codebases for AI
Improve AI suggestion quality
Drive operational AI adoption

Technical Overview

Role involves building automation agents, improving codebases for AI friendliness, and making AI tools the default in development environments, leveraging AI, automation, refactoring, and documentation skills.

Ideal Candidate

The ideal candidate is a mid-level AI engineer with experience in automation, AI tooling, and improving developer workflows. They should be skilled in refactoring, documentation, and operationalizing AI solutions within software engineering environments.

Must-Have Skills

AIAutomationDeveloper ExperienceCodebasesRefactoringDocumentation

Nice-to-Have Skills

AI-Driven AutomationOperationalizing AICode suggestion qualityDeep refactoringRestructuring code

Tools & Platforms

IDEsAutomation agents

Required Skills

AIAutomationDeveloper ExperienceCodebasesRefactoringDocumentationStandardsAI toolingAutomation agentsIDEsOperationalizing AICode suggestionDeep refactoringRestructuring

Hard Skills

AIArtificial IntelligenceAutomationDeveloper ExperienceCodebasesRefactoringDocumentationStandardsAI toolingAutomation agentsIDEsOperationalizing AICode suggestionDeep refactoringRestructuring

Soft Skills

collaborationproblem-solvingcommunicationadaptabilityteamwork

Industry & Role

Industry SaaS

Job Function Developing AI tooling and automation solutions for engineering productivity

Role Subtype AI Engineer

Keywords for Your Resume

AIArtificial IntelligenceAutomationDeveloper ExperienceCodebasesRefactoringDocumentationStandardsAI toolingAutomation agentsIDEsOperationalizing AICode suggestionDeep refactoringRestructuring

Deal Breakers

Lack of experience with AI automation, No background in software refactoring, No experience with developer tooling, Onsite location only, No relevant technical skills

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