Position Details

Salary $52K – $94K USD / year

Type Not Specified

Experience mid

Exp. Years 1-2 years

Education BS/BA (optional)

Category Finance & Accounting

About this role

Senior Associate in Transfer Agency (Private Markets) manages day-to-day TA operations, maintains client relationships, and ensures SLA/KPI targets are met across multiple TA units.

Key Responsibilities

Manage day-to-day TA workflows
Develop and maintain client relationships
Collaborate with TA units and other departments
Manage client SLAs
Track and meet internal KPI targets

Technical Overview

Technical scope includes mutual fund operations and client servicing with MS Office 365 tools (Excel, PowerPoint, Power BI) for data and reporting.

Ideal Candidate

The ideal candidate is a mid-level transfer agency professional with 1-2 years of mutual fund operations experience, strong client service orientation, and solid MS Office 365 skills.

Must-Have Skills

Taking Ownership and InitiativeEnsuring accuracy and quality - detail orientedStrong organizational and analytical skillsTime management skills - ability to prioritizeProviding outstanding service

Nice-to-Have Skills

BS/BA (optional)

Tools & Platforms

Microsoft Office 365ExcelPowerPointPower BI

Required Skills

mutual fund operationsclient relationshipsMS Office 365ExcelPowerPointPower BIservice level agreementsKPI managementclient servicecollaborationanalytical skills

Hard Skills

Mutual fund operationsClient relationshipsMicrosoft Office 365ExcelPowerPointPower BI

Soft Skills

OwnershipInitiativeTime managementAnalytical thinkingCommunicationCollaboration

Industry & Role

Industry Banking

Job Function Oversee Transfer Agency operations for private markets with a focus on client service and KPI attainment

Keywords for Your Resume

senior associatealternative operations transfer agencytransfer agency private markets teamstate streetmutual fund operationsclient relationshipsMS Office 365ExcelPowerPointPower BISLAKPIservice level agreementclient servicecollaborationteamworkfinancial servicestransfer agencyms office 365excelpowerpointpower bisla management

Deal Breakers

Lack of mutual fund operations experience, Insufficient MS Office 365 proficiency, Inability to manage multiple tasks in a dynamic environment

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Alternative Operations Transfer Agency, Senior Associate

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