Position Details

Type Full-Time

Experience mid

Exp. Years 1 year

Education Not specified

Category Data & Analytics

About this role

Advanced Business Analytics Analyst to drive data-driven recommendations for improving the delinquent customer journey in Ally's Auto Finance segment; collaborates with Data Analytics, Strategy, Digital and Technology to deliver measurable outcomes.

Key Responsibilities

Monitor and analyze delinquent customer engagement; collaborate with partners to improve customer experience; leverage data to recommend digital strategies; lead test strategies; validate delivery with post-deployment checks

Technical Overview

Data analytics role leveraging Snowflake, SQL, Power BI, and Excel; involves requirement gathering, stakeholder alignment, and post-deployment validation within an Agile/Scrum environment.

Ideal Candidate

The ideal candidate is a data-driven analytics professional with 1+ year experience in consumer analytics, proficient in Snowflake, SQL, Power BI, and Excel, able to translate data into actionable insights for digital/marketing initiatives.

Must-Have Skills

None listed

Required Skills

High school diploma; Bachelor's degree in MathematicsOperations ResearchEconomicsBusinessFinanceComputer Science or related; 1+ year experience in data-driven consumer insights; Snowflake; SQL; Power BI; Excel; A/B testing; digital/marketing product experience; Scrum/Agile familiarity; ability to analyze large data sets; stakeholder communication

Industry & Role

Industry Fintech

Job Function Drive data analytics and strategy recommendations to improve customer experience in delinquent auto finance through digital channels.

Role Subtype Data Analyst

Tech Domains SQL / PostgreSQL, Snowflake, Power BI, Excel

Clearance & Visa

Visa Sponsorship No

Keywords for Your Resume

Analyst - Advanced Business AnalyticsAlly FinancialConsumer Analyticsdata analyticsSQLSnowflakePower BIExcelA/B testingdigital channelscustomer experiencedata driven decision makingstakeholder alignmentrequirements gatheringtracking project deliveryScrumAgileProduct ownerSMEdelinquent customer journeyAuto Financepost-deployment checks

Deal Breakers

Sponsorship required (not offered)

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