Position Details

Salary $72K – $88K USD / year

Type Not Specified

Experience entry

Exp. Years 1+ years

Education High School Diploma or equivalent

Category System Administration

About this role

Analyst I, Response Center at DCP Midstream is responsible for monitoring, analyzing, and optimizing IT infrastructure and applications across cloud and on-prem environments, and providing Level 1-2 support.

Key Responsibilities

monitor incidents
perform root-cause analysis
coordinate with internal teams
perform patching and configuration
document incidents

Technical Overview

IT operations role focusing on systems administration, incident response, and monitoring with ServiceNow ITOM and other monitoring tools.

Ideal Candidate

The ideal candidate is an entry-level IT operations/analyst professional with 1+ year support experience, familiar with monitoring tools and both cloud-based and on-prem environments, capable of handling incident response and basic admin tasks.

Must-Have Skills

1+ years IT support or operationsWillingness to work variable schedulesLegally authorized to work in the job posting country

Nice-to-Have Skills

Bachelor's degree in ITCertifications such as AWSCiscoMicrosoft

Tools & Platforms

ServiceNow ITOMSplunkSolarWindsThousandEyes

Required Skills

IT supportWANLANhardware configurationpatchingscript executionstoragedata centernetworkclient/server environmentsmonitoring toolsServiceNow ITOMSplunkSolarWindsThousandEyes

Hard Skills

IT supportWANLANhardware configurationpatchingscript executionstoragedata centernetworkclient/server environmentsmonitoring toolsServiceNow ITOMSplunkSolarWindsThousandEyes

Soft Skills

communicationcollaborationanalytical thinkingtroubleshootingmultitaskingprioritization

Certifications

Preferred

AWSCiscoMicrosoft

Industry & Role

Industry Energy

Job Function Maintain service continuity for IT infrastructure and applications while improving processes

Role Subtype Systems Administrator

Tech Domains ITSM / ServiceNow, Splunk, SolarWinds, ThousandEyes

Keywords for Your Resume

Analyst IResponse CenterBartlesvilleOKIT infrastructurecloud-basedon-premisesLevel 1Level 2systems administrationhardware configurationpatchingscript executionincidentsoutagesPerformance alertsdata centernetworkclient/server environmentsstoragemonitoring toolsServiceNow ITOMSplunkSolarWindsThousandEyesAWSCiscoMicrosoft

Deal Breakers

Need for H1B sponsorship or future work authorization, Lack of basic IT support experience

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