✦ Luna Orbit — IT Support & Helpdesk

Analyst, IT Infrastructure Admin

at Lincoln National

📍 Radnor, PA, US Hybrid 💰 $72K – $131K USD / year Posted March 14, 2026
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Position Details

Salary $72K – $131K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category IT Support & Helpdesk

About this role

Support and manage Windows desktop environments, including application deployment, remediation, and scripting, primarily supporting the IT infrastructure at Lincoln Financial.

Key Responsibilities

  • Support Windows desktops
  • Manage endpoint configurations
  • Deploy applications
  • Troubleshoot issues
  • Automate tasks with scripting

Technical Overview

Involves supporting Windows OS, managing endpoint configurations with tools like Microsoft Intune, SCCM, VMware, and Jamf, and scripting for automation in a hybrid work setting.

Ideal Candidate

The ideal candidate is a mid-level IT support professional with at least 3 years of experience in Windows desktop support, familiar with Microsoft Intune, SCCM, and VMware, capable of handling application installs, remediation, and scripting tasks.

Must-Have Skills

Windows desktop supportMicrosoft IntuneEndpoint Configuration ManagerExperience in Windows application installs and remediationApplication packaging

Nice-to-Have Skills

JamfVMwaremacOSSCCMScripting

Tools & Platforms

Microsoft IntuneEndpoint Configuration ManagerJamfVMwareSCCM

Required Skills

Windows Desktop SupportMicrosoft IntuneEndpoint Configuration ManagerJamfVMwaremacOSSCCMApplication PackagingWindows Application InstallWindows RemediationScripting

Hard Skills

Windows Desktop SupportMicrosoft IntuneEndpoint Configuration ManagerJamfVMwaremacOSSCCMScriptingApplication PackagingWindows Application InstallWindows Remediation

Soft Skills

Customer ServiceProblem-solvingCommunicationTeamworkPlanning

Industry & Role

Industry Financial Services / Banking
Job Function IT Support & Desktop Administration
Role Subtype Help Desk L2
Tech Domains Microsoft Intune, Endpoint Configuration Manager, Jamf, VMware, macOS, SCCM

Clearance & Visa

Clearance Required None
Visa Sponsorship No

Keywords for Your Resume

Windows Desktop SupportMicrosoft IntuneEndpoint Configuration ManagerJamfVMwaremacOSSCCMApplication PackagingWindows Application InstallWindows RemediationScriptingIT SupportHelpdeskDesktop SupportTroubleshootingCustomer Service

Deal Breakers

Less than 3 years of support experience, Lack of experience with Microsoft Intune or SCCM, No experience with Windows application installs, No familiarity with VMware or Jamf

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