Position Details
About this role
This senior role involves providing enterprise-level support, troubleshooting software issues, and engaging with stakeholders to ensure system reliability in a fast-paced environment.
Key Responsibilities
- Support enterprise systems
- Troubleshoot software errors
- Engage with stakeholders
- Maintain documentation
- Ensure SLA compliance
Technical Overview
The technical environment includes Oracle PL/SQL, Java/Kotlin, ticketing systems, SLA management, and warehouse/TMS support.
Ideal Candidate
The ideal candidate is a senior applications support engineer with over 8 years of experience, proficient in Oracle PL/SQL troubleshooting, and capable of supporting mission-critical enterprise systems in a fast-paced, onsite environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of extensive Oracle PL/SQL experience, No support or troubleshooting background, Unable to work onsite, No stakeholder communication skills
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