Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category IT Support & Helpdesk

About this role

This role involves maintaining and optimizing system integrations between administrative platforms and third-party tools, focusing on troubleshooting, automation, and platform support.

Key Responsibilities

Diagnose and resolve integration issues
Support system upgrades
Configure middleware and APIs
Develop automation workflows
Monitor system performance

Technical Overview

The technical environment includes system integrations, APIs, middleware, Salesforce, Oracle Integration Cloud, and automation workflows, supporting enterprise data exchange and system performance.

Ideal Candidate

The ideal candidate is an experienced Application Support Engineer with strong skills in system integrations, APIs, and troubleshooting. They are proficient in supporting Salesforce and Oracle Integration Cloud platforms, ensuring seamless data exchanges and system performance.

Must-Have Skills

System IntegrationsAPIsData ConnectorsTroubleshootingSalesforce

Nice-to-Have Skills

Automation WorkflowsOracle Integration CloudSystem MonitoringPlatform SupportWorkflow Development

Tools & Platforms

SalesforceOracle Integration CloudMiddlewareAPIs

Required Skills

System IntegrationsAPIsData ConnectorsTroubleshootingSalesforceOracle Integration CloudMiddlewareAutomation Workflows

Hard Skills

System IntegrationsData ExchangesThird-party ToolsMiddlewareAPIsData ConnectorsAutomation WorkflowsSalesforceOracle Integration CloudSystem MonitoringTroubleshootingUpgradesPlatform SupportWorkflow Development

Soft Skills

Problem-solvingTechnical SupportCommunicationCoordinationTeamwork

Industry & Role

Industry Technology

Job Function Maintain and support enterprise system integrations

Keywords for Your Resume

System IntegrationsAPIsData ConnectorsTroubleshootingSalesforceOracle Integration CloudMiddlewareAutomation WorkflowsSystem MonitoringPlatform SupportWorkflow Development

Deal Breakers

Lack of experience with system integrations or APIs, No experience supporting Salesforce or Oracle Cloud, Unable to work on-site in St. Augustine, FL

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