✦ Luna Orbit — IT Support & Helpdesk

Application Support Specialist (Engineering Applications)

at ASTROLAB

📍 Remote, US Remote 💰 $98K – $133K USD / year Posted March 13, 2026
Salary $98K – $133K USD / year
Type Full-Time
Experience mid
Exp. Years 3-5 years
Education Not specified
Category IT Support & Helpdesk

An engineering application support role providing technical support for design, simulation, and PLM platforms in an aerospace organization, ensuring system reliability and compliance.

  • Support engineering applications
  • Troubleshoot issues
  • Administer license servers
  • Maintain system documentation
  • Ensure compliance

Supports Siemens NX, Teamcenter, MATLAB, Altium, manages license servers, and ensures compliance with EAR and ITAR regulations, with a focus on troubleshooting and system uptime.

The ideal candidate is an experienced application support engineer with 3+ years supporting engineering software such as Siemens NX, Teamcenter, and MATLAB. They possess strong troubleshooting skills, knowledge of ITSM processes, and familiarity with aerospace compliance standards.

Support for engineering applicationsTroubleshootingIT Service ManagementLicense Server AdministrationSystem Support
PLMDesign SoftwareSimulation SoftwareCompliance Knowledge
Siemens NXTeamcenterMATLABMathWorksAltiumIT Service Management platforms
Siemens NXTeamcenterMATLABMathWorksAltiumIT Service ManagementLicense Server AdministrationTroubleshootingSupport RequestsIncident Management
Siemens NXTeamcenterMATLABMathWorksAltiumIT Service ManagementITSMLicense Server AdministrationSystem TroubleshootingConfiguration ManagementPLMDesign SoftwareSimulation Software
TroubleshootingCommunicationCoordinationProblem-solvingDocumentationCustomer Service

Preferred

ITIL
Industry Aerospace
Job Function Provide technical support and administration for engineering applications
Application Support EngineerEngineering Applications SupportSiemens NXTeamcenterMATLABMathWorksAltiumIT Service ManagementITSMLicense Server AdministrationSystem TroubleshootingPLMDesign SoftwareSimulation SoftwareSupport RequestsIncident ManagementChange ManagementProblem ManagementComplianceExport Administration RegulationsEARITARTroubleshooting

Lack of experience with engineering support tools, No familiarity with aerospace compliance (EAR, ITAR), Inability to work remotely

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