✦ Luna Orbit — IT Support & Helpdesk

Applications Engineer II

at Arrow Electronics

📍 Mesa, Arizona Unknown 💰 $76K – $140K USD / year Posted March 13, 2026
Apply Now → ← Browse All Jobs

Position Details

Salary $76K – $140K USD / year
Type Full-Time
Experience mid
Exp. Years 1-2 years
Education 4-year degree or equivalent work experience
Category IT Support & Helpdesk

About this role

This role involves providing production support for enterprise systems, troubleshooting software issues, and collaborating with stakeholders to ensure system reliability.

Key Responsibilities

  • Support enterprise systems
  • Troubleshoot software errors
  • Engage with stakeholders
  • Maintain documentation
  • Ensure SLA compliance

Technical Overview

The technical scope includes Oracle PL/SQL, Java/Kotlin, ticketing systems, and SLA management in a warehouse and TMS environment.

Ideal Candidate

The ideal candidate is an experienced applications engineer with 1-2 years of warehouse and TMS experience, skilled in Oracle PL/SQL troubleshooting, and capable of supporting mission-critical systems in a fast-paced environment.

Must-Have Skills

Oracle PL/SQLTroubleshootingProduction SupportStakeholder Communication

Nice-to-Have Skills

KotlinJavaWarehouse ExperienceTransportation Management System

Tools & Platforms

Oracle PL/SQLTicketing SystemsSLAs

Required Skills

Oracle PL/SQLTroubleshootingProduction SupportStakeholder EngagementTicketingSLAKotlinJavaWarehouse ExperienceTransportation Management System

Hard Skills

Oracle PL/SQLKotlinJavaSoftware TroubleshootingProduction SupportTicketingSLAStakeholder EngagementProcess ImprovementWarehouse ExperienceTransportation Management System

Soft Skills

teamworkcommunicationproblem-solvingindependent workcollaboration

Industry & Role

Industry Technology/IT Support
Job Function Application support and troubleshooting

Keywords for Your Resume

Oracle PL/SQLTroubleshootingProduction SupportStakeholder EngagementTicketingSLAKotlinJavaWarehouse ExperienceTransportation Management SystemStakeholder Communication

Deal Breakers

Lack of experience with Oracle PL/SQL, No troubleshooting or support experience, Unable to work independently, No experience with stakeholder communication

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile