Position Details
About this role
Amazon is seeking an Area Manager to lead an hourly workforce and ensure safety, quality, attendance, and performance during shifts. The role focuses on meeting customer delivery expectations and partnering with support teams while managing operational execution across the fulfillment workflow.
Key Responsibilities
- Support, mentor, and motivate hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources
- Engage team during shifts to maintain performance
- Work in a physically demanding environment including lifting and long standing/walking
Technical Overview
This operations role emphasizes shift execution and operational excellence, including safety/quality/productivity management and coordination with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources. Preferred focus areas include performance metrics and process improvement/lean techniques.
Ideal Candidate
The ideal candidate has 2+ years of employee and performance management experience and can lead an hourly workforce while driving safety, quality, attendance, and performance on shift. They are flexible with shift scheduling and can manage customer delivery promises, with preferred experience in performance metrics and process improvement/lean techniques.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
2+ years of employee and performance management experience, Bachelor's degree or equivalent OR 2+ years of Amazon (blue badge/FTE) experience, Ability to work a flexible schedule/shift/work area including weekends, nights, and/or holidays, Must have a valid and active USA state drivers license
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