Position Details

Type Full-Time

Experience mid

Exp. Years 2+ years

Education Bachelor's degree or equivalent; or 2+ years Amazon experience

Category Operations & Logistics

About this role

Area Manager II leads hourly workforce in Amazon operations, focusing on safety, quality, productivity, and timely customer deliveries while coordinating with cross-functional teams and managing flexible shifts.

Key Responsibilities

Support, mentor, and motivate hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with Safety, Engineering, Loss Prevention, QA, and HR
Lift 49 pounds and stand/walk for long shifts
Operate in variable environments

Technical Overview

Operations leadership with emphasis on safety, quality assurance, and lean process improvements; ability to manage a large team and coordinate across Safety, Engineering, HR, and Quality Assurance.

Ideal Candidate

The ideal candidate is an Area Manager II with 2+ years of people management experience, strong safety and quality focus, and proven ability to drive productivity in logistics/fulfillment environments. The role requires flexible scheduling, shift leadership across weekends or nights, and collaboration with cross-functional teams.

Must-Have Skills

2+ years of employee and performance management experienceBachelor's degree or equivalentor 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work areaincluding weekendsnightsand/or holidays

Nice-to-Have Skills

1+ years of performance metricsprocess improvement or lean techniques experienceExperience managing a team of 20+ employeesExperience with process improvements (Lean processKaizenand/or Six Sigma)Excellent customer servicecommunicationand interpersonal skillsA Bachelor's or Master's degree in EngineeringOperationsSupply Chain/Logisticsor a related field.Industry experience in: retailF&Bmilitarymanufacturingautomotivebiotechelectronicsenergyinstrumentationmachinerydefense/aerospacemedicalcosmeticsproduction or distribution environments.

Required Skills

2+ years of employee managementsafetyqualityproductivityLeanKaizenSix Sigmashift workweekendsnightsholidays

Hard Skills

safetyqualityproductivityteam leadershipemployee managementperformance managementLeanKaizenSix Sigmacustomer serviceinterpersonal skillscommunicationproblem solvingshift workweekendsnightsholidays

Soft Skills

leadershipcommunicationinterpersonal skillsproblem-solvingadaptabilitytime managementteamwork

Industry & Role

Industry Logistics

Job Function Lead hourly workforce and maintain safety, quality, and delivery standards across sites

Role Subtype Area Manager

Keywords for Your Resume

Area Manager IIOperationslogisticssafetyquality assuranceproductivityteam leadershipemployee managementperformance managementLeanKaizenSix Sigmashift workweekendsnightsholidaysUniversity ParkIllinoisBachelor's degreeAmazon (blue badge/FTE) experienceflexible schedule

Deal Breakers

2+ years of employee management experience, Flexibility to work weekends/nights/holidays, Bachelor's degree or equivalent / 2+ years Amazon experience

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