Position Details

Type Full-Time

Experience mid

Exp. Years 2+ years

Education Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Category Operations & Logistics

About this role

Area Manager II leads hourly staff at Amazon delivery stations, ensuring safety, quality, and on-time delivery. The role includes mentoring teams, coordinating with Safety, Engineering, Loss Prevention, QA, and HR to meet objectives, and performing physically demanding tasks such as lifting up to 49 pounds.

Key Responsibilities

Support, mentor, and motivate your hourly workforce
Manage safety, quality, productivity, and customer delivery promises
Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts

Technical Overview

Focused on operations and Lean/Six Sigma driven process improvements within a dynamic logistics environment. Requires strong people leadership, safety policy adherence, and cross-functional collaboration to meet performance metrics.

Ideal Candidate

The ideal candidate is a mid-level area operations manager with 2+ years' experience leading hourly teams in logistics, strong Lean/Six Sigma background, and proven ability to improve safety, quality, and delivery performance in a fast-paced environment.

Must-Have Skills

Bachelor's degree or equivalent2+ years of employee and performance management experienceFlexibility to work weekends/nights/holidays

Nice-to-Have Skills

1+ years of performance metrics experienceExperience managing 20+ employeesExperience with lean/six sigmaBachelor's or Master's degree in Engineering/Operations/Logistics

Required Skills

2+ years of employee and performance management experiencebachelor's degree or equivalentflexible schedulelean/six sigmakaizensafety managementprocess improvementcross-functional collaborationloss preventionquality assurancesafety trainingsafety policy adherenceteam leadershipshift managementlogisticsoperationson-site work

Hard Skills

LeanLean processSix SigmaKaizenSafety ManagementPerformance metricsProcess improvementEmployee managementTeam leadershipCross-functional collaborationSafety compliance

Soft Skills

CommunicationLeadershipInterpersonal skillsProblem-solvingTime managementTeamwork

Industry & Role

Industry Logistics

Job Function Lead and optimize an Amazon delivery station area with hourly staff to meet safety, quality, and delivery targets

Role Subtype Operations Manager

Keywords for Your Resume

area manager iiarea manageramazonpatterson calogisticsoperationsleansix sigmakaizenprocess improvementperformance managementsafetyquality assurancehuman resourcesloss preventionbachelor's degreeflexible scheduleweekendsnightsholidaysemployee managementteam leadership

Deal Breakers

Bachelor's degree required, 2+ years of employee and performance management experience, willingness to work weekends/nights/holidays, ability to lift up to 49 pounds and stand/walk up to 12 hours

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