About this role
Area Manager focuses on leading hourly teams to deliver safety, quality, and performance targets across a fulfillment network. This role collaborates with cross-functional teams to implement lean improvements and manage dynamic schedules.
Key Responsibilities
- Support, mentor, and motivate hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with Safety, Engineering, Loss Prevention, QA, HR
- Lift up to 49 pounds; Stand 12 hours; Work in varied environments
- Climb and descend stairs
Technical Overview
Operations leadership with emphasis on lean processes and shift management in a retail distribution environment.
Ideal Candidate
The ideal candidate is a senior area manager with 2+ years leading a team in a distribution setting, driving safety, quality, and delivery performance through lean methods and strong customer service.
Must-Have Skills
2+ years of employee and performance management experienceBachelor's degree or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work areaincluding weekendsnightsand/or holidays
Nice-to-Have Skills
1+ years of performance metricsprocess improvement or lean techniques experience1+ years of performance metricsprocess improvement or lean techniques experienceExperience managing a team of 20+ employeesExperience with process improvements (Lean processKaizenand/or Six Sigma)Excellent customer servicecommunicationand interpersonal skillsA Bachelor's or Master's degree in EngineeringOperationsSupply Chain/Logisticsor related field.Industry experience in: retailF&Bmilitarymanufacturingautomotivebiotechelectronicsenergyinstrumentationmachinerydefense/aerospacemedicalcosmeticsproduction or distribution environments.
Required Skills
2+ years of employee and performance management; flexible schedule; lean techniques; process improvement; kaizen; six sigma; customer service; communication; interpersonal; safety; quality assurance; scheduling; shift management
Hard Skills
Employee managementPerformance managementLean techniquesProcess improvementSix SigmaKaizenCustomer serviceCommunicationInterpersonal skillsSafetyQuality AssuranceSchedulingShift management
Soft Skills
LeadershipTeam managementCommunicationInterpersonal skillsCustomer serviceProblem solving
Certifications
Preferred
Lean Six SigmaSix SigmaKaizen
Keywords for Your Resume
area manageruxbridgeonsiteleadershipemployee managementperformance managementlean techniquesprocess improvementkaizensix sigmacustomer servicesafetyquality assurancework scheduleshift managementamazon blue badgeflexible scheduleinventory controlschedulingteam managementArea Manager
Deal Breakers
Must be willing to work weekends/nights/holidays, 2+ years of employee and performance management experience, Bachelor's degree or 2+ years Amazon experience
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