✦ Luna Orbit — Customer Success & Support

Associate Account Manager

at Expedia Group

📍 2 Locations Unknown 💰 $70K – $98K USD / year Posted March 13, 2026
Salary $70K – $98K USD / year
Type Full-Time
Experience entry
Exp. Years 0-1 years
Education Not specified
Category Customer Success & Support

This role involves supporting Expedia Group partners through customer success initiatives, building relationships, and identifying opportunities for mutual growth.

  • Support customer accounts
  • Build relationships
  • Identify growth opportunities
  • Learn product features
  • Assist in account planning

Focus on customer support, account management, and understanding of Expedia's platform and travel industry.

The ideal candidate is an entry-level customer success associate with strong communication skills, eager to learn about Expedia's platform, and capable of supporting customer relationships and growth initiatives.

Strong communication skillsInterest in customer successAbility to learn products quicklyBasic understanding of business and customer needs
Experience in travel industryPrevious customer support or account management experienceKnowledge of Expedia Group platforms
CRMCustomer Support Software
Customer SupportAccount ManagementRelationship BuildingProduct KnowledgeCommunicationSales SupportAccount PlanningCustomer Needs AnalysisBusiness Growth
Customer SupportAccount ManagementRelationship BuildingProduct KnowledgeCommunicationSales SupportAccount PlanningCustomer Needs AnalysisBusiness Growth
CommunicationRelationship BuildingProblem-solvingTeamworkAdaptability
Industry Travel & Hospitality
Job Function Customer support and account management for Expedia Group partners
Role Subtype Customer Support Specialist
Customer SuccessAccount ManagementCustomer SupportRelationship BuildingProduct KnowledgeCommunicationAccount PlanningCustomer Needs AnalysisBusiness GrowthTravel IndustryExpedia Group

Lack of interest in customer success, Poor communication skills, No experience or interest in travel industry

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