Position Details

Salary $57K – $68K USD / year

Type Not Specified

Experience mid

Exp. Years 2 years

Education Undergraduate degree (relevant field), two years relevant work experience or a combination of education and relevant work experience

Category Human Resources & Recruiting

About this role

The Associate Care & Support Advisor provides tier-one HR support for Ulta Beauty stores and corporate, handling policy questions, onboarding, and data changes, while coaching associates and coordinating with second-level support partners.

Key Responsibilities

Intake Specialist: friendly associate experiences; Business metric tracking; Agency claims & documentation; Associate records/file maintenance; Process implementation

Technical Overview

HR operations environment featuring SAP and MS Office, onboarding workflows, and HR data management; supports disaster response and benefits processing.

Ideal Candidate

The ideal candidate is an HR generalist with at least 2+ years supporting retail stores, strong MS Outlook and SAP skills, onboarding and employee data handling experience, plus a PHR-preferred background.

Must-Have Skills

MS OutlookSAPExcelOnboardingHR systems

Nice-to-Have Skills

PHR certificationExperience with unemployment claimsVerifications of employee data

Tools & Platforms

SAPMicrosoft OutlookMicrosoft ExcelMicrosoft Word

Required Skills

MS OutlookSAPMicrosoft WordMicrosoft ExcelonboardingHR systemsdata changesemployee records maintenancecoaching and escalationdisaster response coordination

Hard Skills

MS OutlookSAPMicrosoft WordMicrosoft ExcelonboardingHR systemsdata changesemployee records maintenancecoaching and escalationdisaster response coordination

Soft Skills

Excellent communicationInterpersonal skillsProblem-solvingTeam collaborationDiscretion and judgment

Certifications

Preferred

Professional in Human Resources (PHR) certification

Industry & Role

Industry Retail

Job Function Provide first level HR support and operations coordination for Ulta Beauty associates

Role Subtype HR generalist

Keywords for Your Resume

Associate Care & Support AdvisorUlta BeautyWe Care Let's Talk PSPS hotlineMS OutlookSAPMicrosoft WordMicrosoft ExcelonboardingHR systemsemployee dataunemployment claimsverification of employee datarecords maintenancecoachingdisaster responsePHRProfessional in Human Resources (PHR) certificationHR policiesbenefitsemployee data changesemployee files maintenance

Deal Breakers

No undergraduate degree or relevant field experience, No experience with SAP or HR systems

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