✦ Luna Orbit — Sales & Business Development

Associate Director, Dealership Strategy & Operations

at Carvana

📍 Tempe, AZ Hybrid Posted March 13, 2026
Type Not Specified
Experience lead
Exp. Years 5+ years
Education Not specified
Category Sales & Business Development

This role involves leading dealership fixed operations, focusing on service demand, profitability, and customer satisfaction, while managing partnerships with OEMs like Stellantis in a hybrid work setting.

  • Own fixed operations P&L
  • Drive service and parts demand
  • Optimize throughput and profitability
  • Partner with OEMs and stakeholders
  • Implement strategic initiatives

The position requires expertise in dealership operations, P&L management, demand generation, and process improvement, with a focus on automotive OEM partnerships and customer experience enhancement.

The ideal candidate is a strategic leader with experience in dealership fixed operations, P&L management, and demand generation strategies within the automotive industry. They excel at cross-functional collaboration and driving operational excellence in a hybrid work environment.

Experience managing dealership fixed operationsP&L managementDemand generation strategyStakeholder collaborationKnowledge of Stellantis programs
Experience with automotive OEMsData analysis and dashboard design
CRMData analytics toolsMarketing platforms
Dealership OperationsFixed OperationsService demand generationProfitability analysisCustomer experienceStellantis partnershipP&L managementMarketing campaignsDemand forecastingProcess improvement
Dealership OperationsFixed OperationsService demand generationProfitability analysisCustomer experienceStellantis partnershipP&L managementMarketing campaignsDemand forecastingProcess improvement
LeadershipStrategic thinkingCommunicationCollaborationProblem-solving
Industry Automotive
Job Function Dealership strategy and operations management
Dealership StrategyOperationsFixed OperationsService demandProfitabilityCustomer experienceStellantisP&L managementDemand generationProcess improvementDealership OperationsStakeholder collaboration

No experience in dealership operations, Lack of P&L management skills, Unfamiliar with Stellantis programs, Less than 5 years in automotive leadership

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