✦ Luna Orbit — Marketing & Digital Marketing

Associate Director, Web Operations - REMOTE

at Novartis

📍 Remote, US Remote 💰 $152K – $283K USD / year Posted March 30, 2026
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Position Details

Salary $152K – $283K USD / year
Type Full-Time
Experience senior
Exp. Years 5+ years
Education Not specified
Category Marketing & Digital Marketing

About this role

Associate Director, Web Operations (Remote) leads end-to-end web operations for US promoted brands in a regulated pharma environment; responsible for CMS management, Drupal, analytics, and cross-functional leadership.

Key Responsibilities

  • Lead end-to-end delivery of centralized Web Operations services
  • Build and manage cross-functional teams across regions
  • Guide content management and CMS best practices (Drupal)
  • Collaborate with Drupal product team and IT to enable roadmap execution
  • Identify automation opportunities to improve productivity

Technical Overview

Stack includes Drupal CMS, Google Analytics, design systems, content workflows; emphasis on CMS expertise, web technologies, SEO, accessibility, automation, and regulatory compliance.

Ideal Candidate

A candidate with 5+ years in marketing operations or related field, strong CMS and Drupal experience, and proven cross-functional leadership. They should excel in stakeholder management, data-driven decision making, and delivering compliant, scalable web experiences.

Must-Have Skills

5+ years of experience in marketing designmarketing operationsor program managementleading resources and teams in complexmatrixed environmentsCMS expertisecontent workflowsweb analyticsstrong communication and program management

Nice-to-Have Skills

Drupal experience strongly preferred

Tools & Platforms

Google AnalyticsDrupalContent Management SystemDesign Systems

Required Skills

CMSDrupalmarketing operationsstakeholder managementcross-functional leadershipcontent workflowsdesign systemsweb analyticsGoogle AnalyticsSEOresponsive designaccessibility standardsbudget managementautomationproject management

Hard Skills

CMSDrupalGoogle AnalyticsSEOdesign systemscontent workflowsautomation toolsweb analyticsstakeholder managementcross-functional leadership

Soft Skills

leadershipcommunicationstakeholder managementteam managementproblem solvingprioritization

Industry & Role

Industry Healthcare & Medical
Job Function Lead a global web operations function within Novartis Marketing, delivering compliant digital experiences.
Role Subtype Marketing Operations Manager
Tech Domains Drupal, Google Analytics

Keywords for Your Resume

Associate DirectorWeb OperationsremoteCMSDrupalGoogle AnalyticsSEOdesign systemscontent workflowsaccessibility standardsresponsive designweb technologiesstakeholder managementcross-functional teamsMarketing Operationspharmaceuticalregulated industryleadershipteam managementbudgetfinancial managementcomplianceMarketingLeadershipStakeholder managementContent workflowsDesign systems

Deal Breakers

Lack of 5+ years in marketing operations, No Drupal experience, Not able to work remotely

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