About this role
This role is responsible for designing and delivering HR solutions for Workforce Analytics and managing HR system release operations for Workday. You will coordinate release schedules, regression testing, and governance processes while ensuring required Data Privacy and AI Assessment approvals are completed.
Key Responsibilities
- Develop and support Workforce Analytics CoE technology roadmap
- Author functional requirements, process design documents, and use cases for prototyping and implementation
- Manage Workday tenant management and upgrade/functionality release operations
- Oversee system change management, system governance, and regression testing across functions
- Create/update Data Privacy forms and AI Assessment forms and obtain Local and Global approvals
Technical Overview
You will manage Workday tenant management and upgrade/functionality releases, including regression testing approaches and system change governance. In parallel, you will author functional requirements and process design documents to support Workforce Analytics CoE roadmap delivery and compliant solution implementation.
Ideal Candidate
The ideal candidate is an HR technology leader experienced with Workday operations and release management, particularly tenant management and upgrade/functionality releases. They can author functional requirements and process designs, run user testing and regression testing, and manage compliant Data Privacy and AI Assessment workflows with governance stakeholders.
Must-Have Skills
HR System Release ManagementSupport the ongoing operations of Workday with specific focus on tenant management and upgrade/functionality releasesManage and oversee the system/enhancement release schedule as it relates to HR information systemsManage and maintain the system change management and governance processesManage overall regression testing approach and processes across functionsCreate/update required Data Privacy forms for all relevant objects requiring dataCreate/update required AI Assessment forms for all relevant objects requiring AI usageWork with the Data Privacy Office and data steward to obtain Local and Global Data Privacy and works council approvalsWork with the AI Ethics teamGlobal Privacyand Legal to obtain Local and Global approvals for AIAuthor or facilitate creation of functional requirementsAuthor process design documentsuse cases/business scenariosDefine test strategy and test plan and execute user testing
Tools & Platforms
WorkdayWorkday tenant managementSDLC (system development lifecycle)
Required Skills
Workforce Analytics SolutionsHR System Release ManagementWorkdaytenant managementupgrade releasesfunctionality releasessystem change managementsystem governanceregression testingtest strategytest planuser testingfunctional requirementsprocess design documentsuse cases/business scenariosData Privacy formsAI Assessment formsSDLC (system development lifecycle)
Hard Skills
Workforce Analytics (WFA) strategyWorkforce Analytics Center of Excellence (CoE) technology roadmapfunctional requirements authoringprocess design documents authoringuse cases/business scenarios creationsystem configuration for prototyping and design considerationstest strategy and test plan definitionuser testing executionproject plan managementstatus reporting and weekly escalation of statusissuesand risks with mitigation plansautomation opportunities identificationusability and scalability improvementscomplex business problem resolutionData Privacy forms creation/updateData Privacy Office collaborationLocal and Global Data Privacy approvalsworks council approvalsAI Assessment forms creation/updateAI Ethics team collaborationGlobal Privacy approvalsLegal approvals for AIWorkday tenant managementWorkday upgrade releasesWorkday functionality releasessystem release schedule managementsystem change managementsystem governancetenant management activitiesregression testing approach and processesHR information managementinternal auditSDLC (system development lifecycle)
Soft Skills
stakeholder engagementrequirements gatheringpain points identificationprocess improvement facilitationindependent problem-solvingcollaborationreporting and escalationcross-functional communicationgovernance collaboration with IT organization counterparts
Keywords for Your Resume
Associate DirectorWorkforce Analytics SolutionsWorkforce Analytics (WFA)Workforce Analytics Center of Excellence (CoE)HR System Release ManagementHR TechnologyWorkdaytenant managementupgrade releasesfunctionality releasessystem change managementsystem governancesystem release scheduleregression testingtest strategytest planuser testingfunctional requirementsprocess design documentsuse cases/business scenariosprototypingData Privacy formsData Privacy OfficeAI Assessment formsAI Ethics teamGlobal Privacyinternal auditSDLC (system development lifecycle)works council approvals
Deal Breakers
Must have experience supporting ongoing Workday operations with focus on tenant management and upgrade/functionality releases, Must be able to manage system release schedule and system change management/governance, Must be able to lead regression testing approach across functions, Must demonstrate capability to create/update Data Privacy forms and AI Assessment forms with proper approvals
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