Position Details
About this role
This role provides remote support to financial advisors by managing administrative tasks, scheduling meetings, and communicating with clients via phone and email.
Key Responsibilities
- Support clients via phone and email
- Manage client information in databases
- Schedule and coordinate client meetings
- Assist Financial Advisors with meeting prep
- Handle administrative and operational tasks
Technical Overview
Proficiency with Salesforce, database management, and multi-system navigation; support experience in a financial services environment.
Ideal Candidate
The ideal candidate is a customer support professional with at least 2 years of experience in phone-based support, proficient in Salesforce and database management, with excellent communication and interpersonal skills. They thrive in a remote, fast-paced environment and are committed to providing exceptional service to clients and internal teams.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of customer support experience, Inability to work remotely, Poor communication skills, No experience with Salesforce or CRM systems
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