Position Details

Type Full-Time

Experience entry

Exp. Years 0

Education Bachelor's or equivalent experience

Category Sales & Business Development

About this role

Associate Market Manager at Expedia Group supports customers on the company platform, driving value through commercial conversations and interactions, with a focus on building account relationships and basic account plans.

Key Responsibilities

Begins developing relationships with customer or their account team, including key buyers/decision makers
Assists in creating opportunities to build customer account
Develops understanding of customer's business issues through appropriate organization channels
Recommends products, services, and insights that will meet customer needs
Completes basic account plans that outline tactics to acquire and/or maintain business
Learns the contract negotiation process and how to complete contractual arrangements

Technical Overview

Role emphasizes relationship-building and account management in a SaaS travel platform context; involves understanding customer business issues and proposing product/service insights.

Ideal Candidate

The ideal candidate is an entry-level associate market manager with strong communication skills and a foundation in account management, seeking to grow through relationship-building and basic account planning on Expedia Group’s platform.

Must-Have Skills

Proficiency in English + local language of the market(s)Proficient communicatorGrowing knowledge of sales techniquesSome account management experience preferredBegins developing relationships with customer or their account teamDevelops understanding of customer's business issues through appropriate organization channelsRecommends productsservicesand insights that will meet customer needsCompletes basic account plans that outline tactics to acquire and/or maintain businessLearns the contract negotiation process and how to complete contractual arrangements

Required Skills

account managementcustomer relationshipssales techniquesfact-findingexploratory meetingsaccount planscontract termsnegotiationstakeholder managementCRM

Hard Skills

account managementcustomer relationship managementsales techniquesfact-findingexploratory meetingsaccount planscontract terms

Soft Skills

proficient communicatorrelationship managementcross-functional collaborationproblem-solvingadaptability

Industry & Role

Industry SaaS

Job Function Develop and nurture customer relationships to drive account growth on Expedia Group platform

Role Subtype Sales & Business Development

Keywords for Your Resume

associate market managerExpedia Groupaccount managementcustomer relationshipssales techniquesopportunitiesfact-finding meetingsexploratory meetingsaccount plansfinancial impactcontract termsnegotiationstakeholdersmarket knowledgeindustry knowledgecommunicationEnglishlocal languageCRMhybridremotecustomer needsbusiness development

Deal Breakers

No English proficiency or local market language, No demonstrated account management experience

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