Position Details
About this role
This role involves supporting clients in eDiscovery projects, providing product expertise, and ensuring high-quality service delivery within the legal technology space.
Key Responsibilities
- Client support and training
- Project tracking and milestone communication
- Platform expertise development
- Customer inquiry management
- Supporting legal data review processes
Technical Overview
Utilizes eDiscovery platforms such as DISCO, Relativity, Recommind, and Concordance to manage legal data review and production tasks, with a focus on customer support and project coordination.
Ideal Candidate
The ideal candidate is an entry-level eDiscovery project manager with at least 1 year of experience working with platforms like DISCO or Relativity. They possess strong communication and problem-solving skills, with a passion for customer service and legal technology.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with eDiscovery platforms, Inability to work remotely, No customer service or client relations experience
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