About this role
Hybrid KeepStock/branch associate supporting Grainger Canada by serving key accounts in-store and on client sites, handling sales, service, inventory and VMI tasks.
Key Responsibilities
- Succursale: manage customer experience, select products, input orders, load vehicles, drive/store; KeepStock: support supplier-managed inventories, stock level maintenance, client site visits, inventory labeling accuracy, timely replenishment; collaborate with KS and client updates; training and process adherence; safety compliance
Technical Overview
Hybrid role requiring forklift operation and field service skills; strong communication; must follow safety and PPE requirements.
Ideal Candidate
The ideal candidate is a bilingual associate who can serve clients both in-store and on client sites, with 1-3 years in retail or customer service, forklift operation, valid driver's license, and readiness to work hybrid/field schedule.
Must-Have Skills
Diplome d'etudes secondaires1 a 3 ans d'experience dans le domaine de la vente au detail ou du service a la clienteleBilinguisme anglais et francais obligatoireFlexibilite des horairesPermis de conduire valideCapacite a apprendre et a utiliser des equipements industriels motorises tel qu'un chariot elevateur a fourcheCompleter dans les delais impartis la formation initiale et la formation continue requisesMotive et energetique au service a la clientele
Nice-to-Have Skills
Capacite a collaborer efficacementavec tact et diplomatieCapacite a gerer diverses questions techniques et operationnellesExcellentes competences de communication verbale et ecriteEPI port
Tools & Platforms
Chariot elevateurVehicule personnelSoftware de routage (non especific)
Required Skills
High school diploma; 1-3 years experience in retail or customer service; bilingual English and French; forklift operation; ability to learn and use industrial equipment; driving license; willingness to travel; strong communication; customer service focus
Hard Skills
Forklift operationCustomer serviceInventory managementVMISafety complianceRoute coordinationVendor relationsBilingualism
Soft Skills
CommunicationTime managementCollaborationProblem-solvingAttention to detailDiplomacy
Keywords for Your Resume
associe bilingue des activites sur le terrainkeepstocksuccursalevente au detailservice a la clienteleVMIinventaireformation initialeformation continueEPIdeliverydelivery driverrouteon-sitesupportclient servicebilingualforkliftinventorycustomer servicesalesdrivertruck
Deal Breakers
Must be bilingual (English & French), High school diploma, Valid driver's license, Ability to operate forklift, Willingness to travel/onsite visits
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