✦ Luna Orbit — IT Support & Helpdesk

Atlassian Administrator - Remote

at Kunz, Leigh & Associates

📍 Remote, US Remote Posted March 12, 2026
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Position Details

Type Full-Time
Experience mid
Exp. Years 2 years
Education Not specified
Category IT Support & Helpdesk

About this role

Kunz, Leigh & Associates seeks an Atlassian Administrator to implement, configure, and customize Jira, Jira Service Management, and Confluence, supporting client needs and ITSM workflows in a remote setting.

Key Responsibilities

  • Implement and configure Atlassian tools
  • Customize Jira and Confluence
  • Support ITSM workflows
  • Collaborate with clients
  • Maintain system performance

Technical Overview

The role involves Atlassian tool configuration, customization, and implementation, with a focus on Jira, Jira Service Management, Confluence, and supporting ITSM processes.

Ideal Candidate

The ideal candidate is an Atlassian Administrator with at least 2 years of experience, skilled in implementing and customizing Jira, Jira Service Management, and Confluence for diverse client needs, supporting ITSM processes.

Must-Have Skills

Experience with Atlassian tools (JiraConfluenceJSM)Implementation and configuration skillsAbility to customize Atlassian applications

Nice-to-Have Skills

Experience with ITSM processesProject management experienceKnowledge of Atlassian Marketplace apps

Tools & Platforms

JiraJira Service ManagementConfluenceAtlassian tools

Required Skills

AtlassianJiraJira Service ManagementConfluenceAtlassian toolsConfigurationCustomizationImplementationITSM

Hard Skills

AtlassianJiraJira Service ManagementConfluenceAtlassian toolsConfigurationCustomizationImplementationITSM

Soft Skills

problem-solvingcommunicationrelationship buildingadaptabilityteamwork

Industry & Role

Industry Information Technology
Job Function Manage and customize Atlassian applications to meet client requirements

Keywords for Your Resume

AtlassianJiraJira Service ManagementConfluenceAtlassian toolsConfigurationCustomizationImplementationITSM

Deal Breakers

Lack of experience with Atlassian tools, No experience with implementation or customization, Unfamiliar with ITSM processes

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