✦ Luna Orbit — IT Support & Helpdesk

Atlassian Systems Administrator

at Datasite

📍 United States (+124 others) Onsite Posted March 02, 2026
Type Full-Time
Experience mid
Exp. Years 2+ years
Education Not specified
Category IT Support & Helpdesk

This role involves managing and supporting the Atlassian suite of tools, including Jira and Confluence, to ensure optimal performance and user support within a large organization.

  • Support Atlassian tools
  • Develop and maintain policies
  • Create user guides and training
  • Configure and document tools
  • Collaborate with other administrators

Technical scope includes Atlassian tool administration, configuration, integration, and reporting, with a focus on enterprise standards and best practices.

The ideal candidate is a mid-level Atlassian Systems Administrator with at least 2 years of experience managing Jira, Confluence, and related tools within an enterprise environment. They possess strong support, configuration, and training skills, with a focus on maintaining enterprise standards.

2+ years of Atlassian Suite Administrationdeep hands-on expertise with Jira SoftwareJira Service ManagementConfluencesupporting enterprise Atlassian suite
plugin managementreporting toolsenterprise standardsAgile methodologies
Jira SoftwareJira Service ManagementConfluenceAtlassian tools
Atlassian SuiteJira SoftwareJira Service ManagementConfluencetool integrationconfigurationsupportuser training
Atlassian SuiteJira SoftwareJira Service ManagementConfluencetool integrationAtlassian administrationreportingconfigurationpoliciesproceduresuser traininguser guideschange managementworkflowspermission schemesnotification schemes
communicationcollaborationcustomer serviceproblem-solvingtrainingstakeholder management
Industry SaaS
Job Function Enterprise Atlassian Systems Administration
Atlassian SuiteJira SoftwareJira Service ManagementConfluencetool integrationAtlassian administrationreportingconfigurationworkflowspermission schemesnotification schemessupportuser trainingchange requestsenterprise standards

Less than 2 years of Atlassian Suite Administration experience, Lack of experience with Jira and Confluence, No support or configuration experience, Unwillingness to work on-site

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