About this role
The Title Clerk prepares and manages auction vehicle legal transfer documents for the DMV, verifies fees, and handles buyer reimbursements and title shipping. The role also maintains secure records and ensures ongoing compliance with DMV laws and regulations.
Key Responsibilities
- Prepare tag and title documents
- Submit legal transfer documents to the DMV
- Determine outstanding fees via VIN lookup
- Input title information into auction software and create title reports
- Secure titles and ship via express shipments or registered mail
Technical Overview
This is an operations-and-compliance role using auction software to input title data and performing VIN lookups in a state DMV system to determine outstanding fees. No software engineering stack is referenced; named tools include Auction Edge and ASI auction systems (preferred).
Ideal Candidate
The ideal candidate is a title processing professional familiar with dealership title workflows, including preparing legal transfer documents, preparing tag and title documents, and submitting records to the DMV. They are detail-oriented with strong communication and customer service skills, and they can accurately use VIN lookup and auction software (Auction Edge/ASI preferred) to determine fees, reports, and reimbursements.
Must-Have Skills
High school diploma or equivalent requiredAbility to read and comprehend instructions and informationExcellent communication skillsComprehensive knowledge of title & DMV laws and regulationsStrong customer service skillsAbility to prepare legal transfer documentsAbility to submit documents to DMVAbility to input title information into auction software
Nice-to-Have Skills
Two years of experience in a dealership position (preferred)Previous tag and title experience (preferred)Experience with DMV and/or Auction Edge/ASI auction systemsAuction Edge/ASI auction systems
Tools & Platforms
DMV (Department of Motor Vehicles) system (state DMV system)Auction EdgeASI auction systemsAuction software
Required Skills
Preparing legal transfer documentstag and title documentssubmitting to the DMVverifying and entering feesVIN lookupauction software inputvehicle jacketssecuring titlesexpress shipmentsregistered mailshipping titlestitle report creationamounts owed for flooring companiescompliance with DMV laws and regulationscustomer servicecommunication skills
Hard Skills
Prepare legal transfer documentsTag and title documents preparationSubmit legal transfer documents to the DMVVerify and enter fees assigned to a vehicleLookup Vehicle Information Number (VIN) in state DMV systemDetermine outstanding fees owedPrepare checks to reimburse Buyers for DMV feesInput title information into auction software for sold carsVIN lookupMaintain vehicle jacketsSecure titles until customers retrieve themPrepare express shipments or registered mailShipping titles to customers who have paid for their vehicleAdminister title processing for auction transactionsCreate title report and amounts owed for flooring companiesMonitor and comply with state laws and Department of Motor Vehicle (DMV) regulationsRead and comprehend instructions and informationCustomer service
Soft Skills
Excellent communication skillsStrong customer service skillsAttention to detailCompliance-minded behavior
Keywords for Your Resume
AUCTION TITLE CLERKTitle ClerkDepartment of Motor Vehicles (DMV)DMV laws and regulationslegal transfer documentstag and title documentsVehicle Information Number (VIN)state DMV systemoutstanding feesreimburse Buyerschecksauction softwareinputting title informationvehicle jacketssecure titlesexpress shipmentsregistered mailshipping titlestitle reportamounts owedflooring companieshigh school diploma or equivalentcustomer servicecommunication skillsAuction EdgeASI auction systemsDMV (Department of Motor Vehicles)
Deal Breakers
High school diploma or equivalent required, Comprehensive knowledge of title & DMV laws and regulations required, Excellent communication skills required, Strong customer service skills required
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