Position Details

Type Full-Time

Experience senior

Exp. Years Not specified

Education Not specified

Category Project & Program Management

About this role

The Automation Reliability Program Manager – Distribution Automation leads and governs automation maintenance and reliability programs across multiple automated distribution centers. This role owns maintenance standards, performance management, training, and continuous improvement for advanced case automation platforms and acts as an escalation point for complex reliability challenges.

Key Responsibilities

Own automation maintenance and reliability standards across multiple distribution centers
Manage performance and continuous improvement for advanced warehouse automation systems
Partner with site maintenance leaders, corporate automation, engineering, IT, and OEM service organizations
Troubleshoot complex automation reliability issues and serve as the escalation point
Lead training and workforce capability improvements and support 30-50% network travel

Technical Overview

Technical scope centers on enterprise automation reliability for warehouse automation systems, with primary focus on case automation platforms including Witron, Dematic, Symbotic, and KNAPP. The role requires technical depth for coaching and troubleshooting complex issues to drive uptime, reliability, and cost efficiency.

Ideal Candidate

The ideal candidate is a senior automation reliability program manager with enterprise ownership of automation maintenance and reliability programs across multiple distribution centers. They have strong technical depth to troubleshoot complex automation issues and lead continuous improvement, with hands-on experience supporting case automation platforms such as Witron, Dematic, Symbotic, and KNAPP.

Must-Have Skills

Lead and govern automation maintenance and reliability programs across multiple automated distribution centersOwn maintenance standardsperformance managementtrainingand continuous improvementSufficient technical depth to coach teams and troubleshoot complex issuesTravel is expected to be 30-50%

Tools & Platforms

WitronDematicSymboticKNAPP

Required Skills

Automation maintenance and reliability programsmaintenance standardsperformance managementtrainingcontinuous improvementwarehouse automation reliabilityWitronDematicSymboticKNAPPequipment uptimetroubleshootingescalation managementmulti-site program ownership

Hard Skills

Automation maintenance and reliability programsMaintenance standards governancePerformance managementTrainingContinuous improvementAdvanced warehouse automation reliabilityCase automation platformsWitronDematicSymboticKNAPPEquipment uptime managementReliability troubleshootingComplex issue escalationPartnering with maintenance leadersPartnering with OEM service organizationsTechnical coachingMulti-site program ownershipMaintenance reliability across multiple distribution centersWorking with corporate automationengineeringIT teamsTravel 30-50% across the distribution center network

Soft Skills

LeadershipCross-functional collaborationCoaching and mentoringAbility to serve as an escalation pointCommunication with site and corporate stakeholdersProblem-solving

Industry & Role

Industry Retail

Job Function Lead enterprise automation reliability maintenance governance across multi-site distribution automation platforms

Role Subtype Program Manager

Tech Domains Windows Server

Keywords for Your Resume

Automation Reliability Program ManagerAlbertsons CompaniesDistribution Automationautomation maintenancereliability programsmaintenance standardsperformance managementtrainingcontinuous improvementadvanced warehouse automation systemscase automation platformsWitronDematicSymboticKNAPPequipment uptimereliabilitycost efficiencyworkforce capabilityescalation point30-50% traveldistribution automationmaintenance and reliability programs

Deal Breakers

Sufficient technical depth to troubleshoot complex automation issues and coach teams, Willingness to travel 30-50% across the distribution center network, Experience with advanced case automation platforms (Witron, Dematic, Symbotic, and/or KNAPP)

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