✦ Luna Orbit — Customer Success & Support

Banker -Voice Process- Tampa, FL

at RSHARMA

📍 Tampa, FL, US Onsite 💰 $25 – $26 USD / year Posted March 12, 2026
Salary $25 – $26 USD / year
Type Not Specified
Experience mid
Exp. Years 5+ years
Education Not specified
Category Customer Success & Support

This role involves providing high-level customer support in a banking environment, focusing on client account creation, data migration, and back-office coordination for high-net-worth clients.

  • Support client account creation
  • Facilitate data migration
  • Coordinate documentation collection
  • Provide post-conversion support
  • Manage client relationships

The position requires strong banking knowledge, client relationship skills, and experience with data migration and documentation processes in a banking setting.

The ideal candidate is a senior banking professional with over 5 years of experience in commercial banking and client relationship management, skilled in data migration, client communication, and dispute resolution. They should be proactive, detail-oriented, and capable of supporting high-net-worth clients in a fast-paced environment.

Current banking experienceHigh-net-worth client interactionCommercial banking knowledgeClient communication skillsData migration experience
Migration activitiesClient outreachDocumentation facilitationPost-conversion supportRelationship management
Banking systemsClient communication toolsData migration tools
BankingCustomer SupportAccount creationData migrationDocumentation collectionClient interactionRelationship managementDispute resolutionCommunication skillsAnalytical skills
BankingCustomer SupportAccount creationData migrationDocumentation collectionClient interactionRelationship managementDispute resolutionCommunication skillsAnalytical skills
Critical thinkingNegotiationDispute resolutionCommunicationTeamworkProactive approachAttention to detail
Industry Banking
Job Function Customer support and relationship management in a banking environment
Banking experienceCustomer SupportAccount creationData migrationClient interactionRelationship managementDispute resolutionCommunication skillsDocumentation collectionHigh-net-worth clientCommercial bankingPost-conversion supportClient outreachTeam environment

Less than 5 years banking experience, Lack of commercial banking knowledge, Inability to handle client interactions, No experience with data migration, Unwillingness to work on-site in Tampa

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